Junior Account Manager Emerald Path Consulting Brockton, MA Job Details Full-time $55,000 - $68,000 a year 5 days ago Benefits Employee discount Professional development assistance Qualifications Customer communication Full Job Description Strong account management starts with understanding people, building trust, and knowing how to turn customer needs into the right solution. Our Providence team represents Verizon internet services through in-person sales campaigns while developing professionals who can confidently manage customer relationships, account activity, and performance. The Junior Account Manager works directly with customers throughout the greater Providence area, helping establish new Verizon accounts and supporting the experience from initial consultation through sales and enrollment. You'll learn how to assess account needs, recommend appropriate internet services, maintain accurate customer information, and build the communication and sales skills that create a foundation for continued growth. Responsibilities of the Junior Account Manager Meet with prospective customers to discuss their current internet needs and identify opportunities to establish new Verizon accounts. Build professional customer relationships by asking thoughtful questions and providing knowledgeable sales recommendations. Present Verizon internet plans, features, and promotions based on the needs identified during each account consultation. Manage account details throughout the sales and enrollment process, ensuring customer information and service selections remain accurate. Address questions and concerns that could prevent an account from moving forward while maintaining a positive customer experience. Review individual sales performance with leadership and identify opportunities to become more effective as a Junior Account Manager. Qualifications of the Junior Account Manager Interested in developing experience in account management, customer relations, business development, or sales. Strong communicator who can build rapport while keeping conversations focused and productive. Organized and attentive when managing customer information, service details, and multiple account interactions. Comfortable making recommendations and helping customers feel confident about a purchasing decision. Takes ownership of results and follows through on responsibilities without needing constant direction. Motivated to strengthen your sales judgment, account knowledge, and professional communication as you gain experience. The Junior Account Manager role is an opportunity to build real account-management experience while learning how customer relationships, accurate account support, and strong sales performance work together. If you're ready to take ownership of new customer accounts and develop toward greater responsibility, apply today to grow as a Junior Account Manager with our Providence team.

Pay:

$55,000.00 - $68,000.00 per year

Benefits:

Employee discount Professional development assistance

Work Location:

In person