AT&T Account Representative Mass Media Sales Group Worcester, MA Job Details Full-time $1,400 - $2,100 a week 11 hours ago Qualifications Customer communication Full Job Description Mass Media Sales Group is a specialized sales firm working with local businesses and customers to bring them improved telecommunications solutions from our client, AT&T. We are looking for an AT&T Account Representative to facilitate our business and customer division. In this role, the AT&T Account Representative is responsible for effectively communicating the value of AT&T products and services to customers. You will present solutions such as Business Internet and wireless services in a clear, customer-focused way that meets individual needs. With strong attention to detail, our AT&T Account Representative ensure all information shared with customers is accurate, consistent, and aligned with AT&T standards. You will stay up to date on current promotions and offerings, helping deliver a seamless and professional customer experience while supporting overall sales and service goals.

AT&T Account Representative Responsibilities:

Introduce AT&T products and services during knowledgeable, professional sales conversations with local businesses and customers Maintain accurate and consistent information when presenting offers to businesses and customers, ensuring alignment with AT&T standards and guidelines. Stay informed on product updates, promotions, and competitor offerings to better assist customers and answer questions confidently. Assist in maintaining organized records of customer activity and follow-ups to ensure a smooth customer and business experience. Prepare reporting and analysis by compiling sales metrics, budget tracking, and compliance summaries to support decision‑making for customers

AT&T Account Representative Experience & Qualifications:

Experience in customer service, hospitality, brand awareness, or sales is preferred; telecommunications experience is a plus Strong communication skills to articulate AT&T product and service initiatives, features, and promotions clearly and confidently Keeps tasks organized and on schedule across multiple initiatives Uses data to help refine brand performance and optimize sales direction Flexible mindset that thrives in dynamic business-driven workflows

Pay:

$1,400.00 - $2,100.00 per week

Work Location:

In person