Client Manager Hunt Valley, Cockeysville, Maryland, United States Client Manager 202605304 Cockeysville, Maryland, United States Full time Add to favourites View favourites Description The Company Willis Towers Watson (

NASDAQ:

WLTW ) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 49,000 employees in more than 120 territories. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas, the dynamic formula that drives business performance. Unlock your potential at Willis Towers Watson.

https:

//www.wtwco.com/en-us The Role The Senior Client Manager manages the placement and service of clients for the Personal Lines Department. This role is client facing and leverages established competencies related to Personal Lines services and clients, with an emphasis on High Net Worth clientele. Responsible for providing timely, professional account service to clients in order to achieve quality sales and service standards using our automated (electronic) work environment.

Major Accountabilities:

Manage all aspects of the placement and service of Personal Lines for Willis Towers Watson Clients in an automated and electronic work environment. Maintain client relationships with assigned accounts and support retention ratio at or above the Personal Lines average Manage and assist in the sales process (RFP and proposal development, presentation, etc.) Provides risk management analysis utilizing new business, renewal and claim reviews Make recommendations to prospects and current clients to update and enhance policy contracts Perform all phases of new business, renewal and remarket processing including preparation of applications, negotiation with underwriters, obtaining quotes , creating proposals, monitoring status, and follows up to delivery of policy documents to client Consistently prepares policy change requests, and submits requests to carriers Monitors status of change requests, reviews policy documents for accuracy and follows up to delivery of change documents to clients Maintains insurance records for accounts including hard copy files, data management, coding and calculating information into Agency management system (EPIC) Identifies and processes coverage enhancement and cross- sales opportunities Independently resolves client, carrier and/or vendor accounting issues, including coverage questions, collections, discrepancies, fee arrangements, billing controversies Ensure compliance with all Willis Towers Watson and regulatory procedures; such as WEM (Willis Towers Watson Excellence Model) & AOD (assurance of discontinuance) Multi-state and large clients Specialty line clients Qualifications The Requirements 7+ years' experience in the Personal Insurance/Private Client industry, preferred High school diploma required, bachelor's degree preferred Property and Casualty license required Working knowledge of Personal Lines insurance products and carriers and carrier quote and policy issuance systems Ability to provide consultation and expert advice to management on risk management issues Knowledge of principles and methods involved in promoting and selling services Interpersonal skills, including relationship-building skills with clients and co-workers Ability to work independently as well as in a team setting Strong verbal and written communication skills Presentation, organization and critical thinking skills Industry designations such as CIC or CISR Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

Health and Welfare Benefits:

Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identify theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance and other work/life resources

Leave Benefits:

Paid holidays, annual paid time off (includes state/local paid leave where required), company-paid disability (short-term and long-term disability), other leaves (e.g., bereavement, FMLA, ADA, jury duty, military leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)

Retirement Benefits:

Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans' eligibility requirements. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. EOE, including disability/vets Apply Now First Name (required) b5ade841 Last Name (required) d15622bc Email (required) 4b426311 WTW will use your skills and experience information to match against WTW jobs and will contact you to discuss your experience, interests and potential matches to WTW vacancies. Do you consent for WTW to process your information for this purpose? (required) 2105fe8e Apply Please wait... Done Not You? I confirm that I have read the Data Protection Policy and understand how my personal data will be used and stored. I grant permission to WTW to use the personal data that I submit for the purposes described. Thank you Other People Viewed Complex Billing Group Analyst Philippines

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Share Share Apply Now First Name (required) d3f9a457 Last Name (required) 1b76a7a7 Email (required) 35cc353d WTW will use your skills and experience information to match against WTW jobs and will contact you to discuss your experience, interests and potential matches to WTW vacancies. Do you consent for WTW to process your information for this purpose? (required) 71568392 Apply Please wait... Done Not You? I confirm that I have read the Data Protection Policy and understand how my personal data will be used and stored. I grant permission to WTW to use the personal data that I submit for the purposes described. Thank you Unsolicited Contact Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com . Our Offices Our colleagues serve more than 140 countries and markets around the world. This gives a global dimension to everything we do and creates lots of exciting opportunities for you to collaborate and grow. Explore the map below to see where you career could take you.