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Account Representative
Career Insights for Account Representative (General)
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Scorecard
Based on Michigan data
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What they do
An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$43,017 / year median in Michigan
-14% projected decline
Job Description
Summary Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry. As an Account Representative, you will play a crucial role in delivering outstanding customer support to address and resolve customer needs effectively. Your responsibilities will drive revenue growth by identifying opportunities to enhance customer satisfaction. Roles and Responsibilities Processes customer orders, makes sales calls, and works to establish relationships with customersContinues to build territory/account approach and monitor resourcesWorks with different departments to execute account development plansPrioritizes concurrent customers' demands and provides satisfactory service to allBalances concurrent requests for assistance from internal and external customers for customer service issuesTasks must be completed with speed and accuracyAll other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice Requirements Bachelor's degree preferred in business, sales and marketing, economics, or related fields1-3 years of sales or related experienceExperience in the Metal industry is preferredProficiency in Microsoft applications (Outlook, Excel, Word)SAP Experience is a plusExcellent professional written, verbal, and interpersonal communication skillsPositive attitude, competitive, goal-oriented, driven with a passion to excel#LI-NK1 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.
Benefits
- Dental Insurance