GENERAL SUMMARY

The purpose of this position is to provide customer service, which includes assisting civilians with inquiries, answering/transferring phone calls, and providing documentation to clients or government agencies per their request. May help with processing correspondence and prepares court documentations and the relative accounts accordingly.

ESSENTIAL DUTIES & RESPONSIBILITIES

Facilitates entry of court orders for enforcement. Prepares and processes court correspondence and notices for appropriate parties, adjusting accounts accordingly. Serves as a point of contact, answering client inquiries while maintaining confidentiality. Monitors emancipations and case closure. Performs related work as required.