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Stellantis
Fleet Business Relations Key Account Specialist
Career Insights for Key Account Manager
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Based on Michigan data
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What they do
A Key Account Manager manages the accounts of clients with the highest strategic significance and financial value to the company. Develops and maintains long term relationships with company clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$105,634 / year median in Michigan
+1% projected growth
Job Description
The Fleet Business Relations Key Account Specialist is responsible for all operational activities within Fleet, Supply Chain, Logistics and Finance to ensure that Stellantis' largest key fleet account orders are built and delivered according to contractual obligations. The Key Account Specialist will work closely with internal departments within Fleet, Sales, Supply Chain, Logistics, and Finance in all facets to ensure Order-To-Delivery (OTD) and Preferred Shipping Periods (PSP) are adhered to per contractual obligations with Fleet customers. They will also work directly with key large fleet accounts to ensure customer needs are being addressed. This is a critical customer facing role supporting customer retention and sales growth objectives. It is a developmental position with enterprise wide responsibilities and visibility.
Duties include:
Customer relationship management•responding to Fleet Management Companies and key large fleet accounts inquiries and operational concerns.
Vehicle order and project management•proactive monitoring of key accounts to ensure vehicle orders progress through production, logistics and delivery to meet customer expectations and contractual obligationsInvoicing and incentives•ensure appropriate billing and application of incentives
Duties include:
Customer relationship management•responding to Fleet Management Companies and key large fleet accounts inquiries and operational concerns.
Vehicle order and project management•proactive monitoring of key accounts to ensure vehicle orders progress through production, logistics and delivery to meet customer expectations and contractual obligationsInvoicing and incentives•ensure appropriate billing and application of incentivesAt Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.
Duties include:
Customer relationship management•responding to Fleet Management Companies and key large fleet accounts inquiries and operational concerns.
Vehicle order and project management•proactive monitoring of key accounts to ensure vehicle orders progress through production, logistics and delivery to meet customer expectations and contractual obligationsInvoicing and incentives•ensure appropriate billing and application of incentives
Basic Qualifications:
Bachelor's degree1+ year of Sales, Customer Service, Finance, Distribution or other related experienceStrong customer service skills, both written and verbalAdvanced skillset in Microsoft Excel (i.e. pivot tables, macro's, etc.)Must be detail oriented with strong analytical and problem-solving capabilities.Preferred Qualifications:
Bachelor's degree in Business, Supply Chain, Finance or a related field of studyExperience within the automotive industry in a sales or supply chain roleStrong communication skills in negotiations and conflict managementExcels in building positive working relationshipsThe Fleet Business Relations Key Account Specialist is responsible for all operational activities within Fleet, Supply Chain, Logistics and Finance to ensure that Stellantis' largest key fleet account orders are built and delivered according to contractual obligations. The Key Account Specialist will work closely with internal departments within Fleet, Sales, Supply Chain, Logistics, and Finance in all facets to ensure Order-To-Delivery (OTD) and Preferred Shipping Periods (PSP) are adhered to per contractual obligations with Fleet customers. They will also work directly with key large fleet accounts to ensure customer needs are being addressed. This is a critical customer facing role supporting customer retention and sales growth objectives. It is a developmental position with enterprise wide responsibilities and visibility.Duties include:
Customer relationship management•responding to Fleet Management Companies and key large fleet accounts inquiries and operational concerns.
Vehicle order and project management•proactive monitoring of key accounts to ensure vehicle orders progress through production, logistics and delivery to meet customer expectations and contractual obligationsInvoicing and incentives•ensure appropriate billing and application of incentivesAt Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.