MC Customer Contact Orafol Automotive Graphics - 3.7 Lake Orion, MI Job Details Full-time 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Customer communication Teamwork Interpersonal skills Attention to detail Organizational skills OEM Time management Full Job Description Orafol Automotive Graphics is a preferred Tier 1 and Tier 2 supplier to some of the world's largest automotive manufacturers. We specialize in the design, development, and manufacturing of high-quality automotive graphics and functional films. We are currently seeking a highly organized and detail-oriented Material Control Customer Contact to join our team. Position Summary The ideal candidate will have experience interpreting Tier 1 automotive release schedules and managing customer-driven production requirements. In this role, you will be responsible for managing and overseeing all aspects of OEM inventory control and demand forecasting. Success in this position requires excellent organizational, communication, and time management skills, along with the ability to work independently in a fast-paced environment. Key Responsibilities Monitor monthly sales forecast validating release data and customer trends Validates EDI forecast for short and medium term assigned accounts. Timely completes reconciliation of OEM inventory records. Participate in decision making for long term service requirements and reserve planning. Key customer contact for assigned OEM accounts. Plans, places and follow up to weekly supplier's orders. Run weekly MRP (monthly reporting planning) Identifies potential inventory problems and takes corrective action which includes processing cancellations, order changes to the supplier and expedition of special request orders Constant monitoring of assigned accounts using daily, weekly and monthly reports and delivery plans. Schedule shipments of finished goods based on customer release requirements Utilize customer portals including: Ford DDL Stellantis e

SUPPLIER

Connect GM SupplyPower

SSCP GMCCA

Supplier GM Collaboration Tool Additional customer web-based systems Communicate effectively with customers and internal Sales and Manufacturing teams regarding orders, scheduling, and delivery changes Qualifications Bachelor's degree in a related field or equivalent work experience preferred Strong verbal and written communication skills Ability to effectively coordinate between customers and manufacturing departments Proficiency with Microsoft Office, ERP systems, and database applications Must have Automotive experience with multiple OEM's and their portals Strong organizational skills with the ability to manage multiple priorities

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person