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North West Labs
Account Support Specialist
Career Insights for Account Representative (General)
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Scorecard
Based on Michigan data
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What they do
An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$43,017 / year median in Michigan
-14% projected decline
Job Description
Account Support Specialist North West Labs Southfield, MI Job Details Full-time $50,000 - $65,000 a year 2 hours ago Qualifications Customer communication Sales support Analysis skills Driver's License Attention to detail Client services Account management Full Job Description Overview RSL Medical Marketing is a solution-based company that focuses on improving health care through patient-centered care. We are seeking a dedicated and detail-oriented Account Support Specialist to join our dynamic team. This role is essential in providing exceptional customer service and support to our clients, ensuring their needs are met efficiently and effectively. The ideal candidate will possess strong communication skills, a client-centric attitude, and the ability to handle multiple tasks in a fast-paced environment. Experience in the health care industry preferred. Duties Support sales executives in stewarding accounts Provide outstanding support to our clients Assist clients with inquiries related to laboratory services, ensuring a high level of satisfaction Collaborate with team members to analyze client needs and propose effective solutions Maintain organized records of client interactions and transactions Demonstrate a high level of professionalism while communicating with clients Experience Previous experience in customer service or client support roles is preferred Experience in sales or client services will be considered an asset Strong computer skills, including proficiency in Microsoft Office Suite Strong analytical skills to assess client needs and provide appropriate solutions Reliable transportation Flexible hours Medical education or experience in the medical field a plus Experience with Salesforce a plus If you are passionate about delivering exceptional service and have the skills we are looking for, we encourage you to apply for the Account Support Specialist position. Join us in making a positive impact on our clients' experiences! This is a 1099 position Valid driver's license and reliable transportation required