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Grant-Shannon

Client Relations & Operations

Career Insights for Client Relationship Manager

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Based on Minnesota data

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What they do

A Client Relationship Manager manages high value client accounts for a company. Develops and maintains communication with company clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.

$63,503 / year median in Minnesota

-5% projected decline

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Job Description

Client Relations & Operations Grant-Shannon Minneapolis, MN Job Details Full-time $60,000 - $80,000 a year 1 hour ago Qualifications Teamwork Interpersonal skills Bachelor's degree Attention to detail Marketing Full Job Description Our client is looking for a Client Relations & Operations Associate to join their team! The objective is to preserve and enhance the real purchasing power of their clients wealth over time. The Client Relations & Operations role provides the opportunity to learn first-hand about wealth management, equity and fixed income investing, and investment operations from one of the largest investment advisors in MN. Continuing education is also supported (e.g., CFA). Work in a collaborative environment focusing on client service and supporting the firms portfolio managers on maintaining strong client relationships Member of a team whose primary responsibility is client service, accurate qualitative and quantitative account maintenance and reporting, portfolio metrics and database maintenance, and responding to ad-hoc information requests
SUMMARY OF RESPONSIBILITES
Provide superior service to clients via verbal and written communication Set up and maintain client accounts Compile and complete client, custodian, and firm paperwork Review and maintain client transactions and activity Execute firm tasks such as asset transfers and general support of portfolio and investment strategies Distribute client reporting, including quarterly performance metrics and statements, in a timely and accurate manner Update and maintain performance metrics for the firms Composites and database entry Investment analytics for Investment Committee meeting materials Provide administrative support for portfolio managers including phone call coverage and arranging meetings Participate in projects designed to improve customer service, create efficiencies and improve the firms operations. For example, projects to streamline trading and financial reports, develop marketing strategy, or create PowerPoint presentations.
KEYS 1-3
years of industry experience; four-year degree or continuing education preferred Intermediate understanding of the financial markets Excellent verbal and written communication skills Proven attention to detail with eye for accuracy while handling sensitive and confidential information Strong ability to effectively prioritize multiple tasks and work streams, and communicate status to multiple stakeholders Ability to work as part of a close-knit team with both peers and supervisors Proficient in Microsoft Office products, including
Excel, Word and Power Point, and Adobe Acrobat Pay:
$60,000.00 - $80,000.00 per year
Work Location:
In person