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University of Missouri

Small Animal Client Account & Payment Representative

Career Insights for Account Representative (General)

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What they do

An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.

$34,604 / year median in Missouri

-15% projected decline

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Job Description

Shift This is a full-time, 40-hour week position. Hours are Monday - Friday, 8:30a to 5:30p. Minimum Qualifications High School Diploma or the equivalent. Three years of customer service and or clerical experience is required. Education may be substituted in lieu of experience. Ability to operate a personal computer is necessary. Preferred Qualifications Successful candidate will exhibit the following skills and core competencies: Present a friendly and empathetic demeanor. Maintain a high level of professionalism. Communicate clearly and effectively with diverse internal and external constituent and client Be able to thrive in a busy, fast-paced environment and effectively manage multiple tasks, Bring a high degree of organization and attention to detail. Exhibit a willingness to learn and grow professionally, as well as be a supportive and collegial Previous experience providing in-person, client-focused, customer service at in a clinic, Previous experience within a medical or veterinary setting and familiarity with medical or veterinary terminology.
Anticipated Hiring Range Salary Range:
$17.00 - $17.25/hour
Grade:
GGS PAT 3A
University Title:
Customer Service Representative Internal applicants can determine their university title by accessing the Talent Profile tile in myHR. Sponsorship Information Employment visa sponsorship is not available for this position. Benefit Eligibility This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer . To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.