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Tool Room Coordinator
Job Description
JOB RESPONSIBILITIES
- Oversee daily tool room operations including receiving, inspection, storage, order fulfillment, and distribution
- Serve as the primary point of contact for field teams regarding tool availability, status, or order support
- Monitor tool repair needs and ensure proper routing, documentation, and vendor follow-up as required
- Maintain relationships with tool and equipment vendors; select preferred vendors and manage ongoing buying agreements
- Track tool inventory levels and usage trends to support forecasting, restocking, and procurement decisions
- Supervise and develop Tool Room Associate I and II team members; assign responsibilities based on specialization (Tool Maintenance or Order Fulfillment)
- Conduct routine audits for safety, tool condition, and compliance with labeling, calibration, and storage protocols
- Ensure compliance with all safety policies and actively lead 5S efforts within the tool room
- Drive continuous improvement initiatives related to tool tracking, process efficiency, and customer service
- Own the training and onboarding of new tool room employees, delegating hands-on support to experienced associates
- Collaborate with logistics, warehouse, and field leadership to align tool room functions with broader project needs
- Submit or approve time, track labor allocation, and support reporting metrics for tool room performance
BASIC QUALIFICATIONS
Education and Experience- High school diploma or GED
- Minimum 5 years of experience in a tool room, warehouse, logistics, or construction support environment Knowledge, Skills, and Abilities
- Strong customer service focus and ability to build rapport with internal stakeholders
- Prior experience in a lead or supervisory role
- Proficiency with inventory or tool tracking systems
- General mechanical aptitude and ability to assess tool condition and function
- Strong organizational skills and attention to detail
- Ability to communicate clearly with both team members and external vendors
- Comfortable using computers, mobile devices, and web-based applications
PREFERRED REQUIREMENTS
- Experience managing tool procurement, vendor relationships, or buying agreements
- Familiarity with construction tools, equipment, and rigging gear
- Experience leading or participating in tool room audits, safety inspections, or calibration programs
- Prior involvement in implementing or maintaining 5S or LEAN workplace practices
- Exposure to construction logistics, jobsite operations, or warehouse support functions
- Ability to train, mentor, and develop team members across varying experience levels
WORKING CONDITIONS AND PHYSICAL EFFORTS
- Work involves moderate exposure to elements, such as hot/cold temperatures, dirt, dust, and/or loud noises.
- Work environment involves moderate exposure to tool room or construction hazards or physical risks, which require following basic safety precautions.
- Strong physical effort. Requires handling of average-weight objects up to 50 pounds and extensive climbing, walking, and standing.
- Occasional extended hours or schedule flexibility may be required to support critical jobsite needs or audit requirements Moving Safety Forward, our initiative for continuous improvements in our safety culture, reminds us that we are on a journey toward a zero-incident culture.
Benefits
- Dental Insurance
Career Insights for Equipment Rental Manager
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Scorecard
Based on North Carolina data
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What they do
An Equipment Rental Manager oversees the rental of equipment in industries such as construction, landscaping, agriculture, utility, manufacturing, and consumer services. They may also oversee the dispatching of delivery trucks and the loading and securing of materials prior to delivery. These managers must keep records to ensure that inventory is taken properly and certain items are available upon request. They also prepare rental contracts and ensure that they adhere to regional and national laws and regulations.
$39,676 / year median in North Carolina
+5% projected growth