About the Company Our client is a producer of custom-formulated, environmentally friendly industrial cleaning chemicals, delivered in bulk to refillable containers at customer sites. Serving food processing, fleet maintenance, and industrial customers, they are known for hands-on, dependable local service. The field team is the face of the organization and builds the relationships that keep customers long term. Position Summary The Account Representative (Field Based) is responsible for a defined territory. You will travel to client locations to inspect and verify the condition of company-owned equipment, meet with customers to review findings, and provide information and support on site. You will make sure customers are getting the performance and value they expect from the products and service, and you will act as the link between the customer and the internal sales, service, and delivery teams. Key Responsibilities Drive to assigned client sites throughout the territory on a regular schedule Inspect company equipment on site, including dispensing and dosing systems, containers, and related installations Identify equipment issues, usage concerns, or product-application problems, and arrange repairs or follow-up with the service team Meet with client contacts to discuss findings, answer questions, and recommend adjustments or improvements Provide clear information on product usage, safe handling, and proper storage Build and maintain strong relationships with assigned accounts and act as their main point of contact Flag opportunities for additional products, services, or equipment needs to the sales team Follow all company safety procedures, use required PPE, and comply with chemical handling and site-specific safety rules at customer facilities Required Qualifications 1+ years of customer service, field service, route-based, or account management experience Valid driver's license with a clean driving record, and the ability to pass a motor vehicle record check Strong communication and interpersonal skills, comfortable meeting with customers in person Reliable organization and time management, able to work independently and manage a route Basic computer skills and comfort using a tablet, phone, or laptop for reporting
Pay:
$45,000.00 - $50,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance