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Steel Warehouse of Tennessee

Account Manager / Inside Sales

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Job Description

Great work environment, competitive wages, excellent benefits packages. :
STEEL WAREHOUSE
- Family-owned and operated for over 75 years!!! Account Manager Build customer relationships and keep business moving Looking for a role where you can build real business experience and grow your career? Steel Warehouse is hiring an Account Manager to support customers, manage orders, solve problems, and work across sales, operations, logistics, and purchasing. This role is a strong fit for someone who communicates well, stays organized, and likes seeing their work make a direct impact. Why Steel Warehouse We are a family-owned company with more than 75 years in business. Openings are available because of continued growth and internal promotions. We offer competitive pay, a strong benefits package, and the opportunity to build a long-term career. What you will do Build and maintain strong relationships with existing customers while helping develop new business. Serve as a main point of contact for customer questions, order updates, delivery timing, and problem-solving. Enter and manage orders accurately from purchase order through shipment. Coordinate with sales, operations, purchasing, logistics, and other teams to keep customer commitments on track. Communicate early and clearly when delivery dates or order details change. Prepare quotes and contract pricing, including requests with short lead times or special requirements. Review customer purchase orders against orders in the system to confirm quantities, pricing, and specifications are correct. Monitor customer contracts, inventory, forecasts, and purchasing needs. Track ready-to-ship material and work with customers to keep releases aligned with their forecasts. Identify customer needs and potential issues before they become larger problems. Help develop account plans and growth strategies with outside sales and plant leadership. What will help you succeed Strong communication and customer service skills. Attention to detail and the ability to follow an order through multiple steps. Good organization, time management, and prioritization skills. A proactive mindset and the confidence to ask questions, follow up, and solve problems. Comfort working with numbers, reports, and business data. Working knowledge of Microsoft Office, especially Excel and Outlook. The ability to work well with a team while owning individual responsibilities and goals. Flexibility to manage several customer needs at once and work remotely when needed. Helpful experience These are a plus, but you do not need to check every box to apply. Customer service, sales, account management, business, finance, or marketing. Logistics, manufacturing, or supply chain experience. Experience reading orthographic drawings or prints. Steel industry experience. Ready to grow with us If you are dependable, curious, and ready to take ownership of your work, we want to hear from you. Apply today to join Steel Warehouse.
Job Type:
Full-time Pay:
$50,000.00 - $60,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • 401(k) Plans
  • Health and Wellness Programs