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C
Cintas
Account Specialist
Career Insights for Account Representative (General)
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Scorecard
Based on North Carolina data
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What they do
An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$36,508 / year median in North Carolina
+2% projected growth
Job Description
Requisition Number:
228477 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Duties include, but are not limited to, answering customer calls and providing prompt issue resolution, data entry, assisting in account reconciliation, preparing reports and invoices, processing new accounts and orders and occasional miscellaneous projects. This position also makes outbound customer calls to gain information and/or to provide follow up to resolve customer issues. Skills/Qualifications Required Minimum 1 year customer service experience High School Diploma/GED; Bachelor's Degree preferred Preferred Experience with heavy inbound, outbound and transferring calls 3 years' Business-to-Business account support Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet Experience with proofreading and editing documents BenefitsCintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy:- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities Company InformationCintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.