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Brock & Scott, PLLC

Collector / Resolution Specialist

Entry-Level JobVerifiedNo experience needed

Career Insights for Account Representative (General)

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Scorecard

Based on North Carolina data

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What they do

An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.

$36,508 / year median in North Carolina

+2% projected growth

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Job Description

Earn $1,500+ per month in bonuses! Mostly inbound leads Grow your career with training and advancement opportunities Are you a motivated go-getter ready to make an impact? We're looking for energetic, results-driven individuals to join our collections team. Many people from a variety of backgrounds have succeeded in this role , so you don't need prior collections experience just a high school diploma, a positive attitude, and a drive to succeed.
What You'll Do:
Help consumers resolve accounts via phone, email, and mail Handle inbound calls and assist with questions and payments Track all communications and keep accurate account records Recommend next steps and generate repayment documents when needed
What We're Looking For:
Clear, professional communication skills Strong problem-solving and customer service abilities Ability to work independently and meet goals High school diploma or
GED Why You'll Love It Here:
Base Pay:
$18.00/hour with no draw against your base
Bonus Potential:
$1,500+ per month for on-target performers (performance-based; tied to goals and attendance) Collaborative, supportive team environment Career growth opportunities in a stable, growing company Ready to earn what you're worth and grow your career? Apply today!
Job Type:
Full-time Pay:
From $18.00 per hour
Benefits:
401(k) AD&D insurance Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Life insurance On-the-job training Opportunities for advancement Paid sick time Paid time off Paid training Referral program Vision insurance
Work Location:
In person