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Kappus Plastic Company

Account Representative

Career Insights for Account Representative (General)

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What they do

An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.

$64,221 / year median in New Jersey

-15% projected decline

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Job Description

Kappus Plastic in Hampton, NJ is seeking an Account Representative to join our team!
Responsibilities:
Routinely call and email existing accounts to develop relationships. Regular cold calls to increase customer base Monitor and promptly respond to communications from current and potential customers. Prepare detailed call reports for all customer contacts Quote standard and specialty items Enter orders, order changes as received and generate acknowledgements. Process samples, letters, emails and faxes. Check customer's confirmations against their in-house orders for accuracy. Monitor order to delivery cycle to ensure customer satisfaction. Ability to work well with multiple internal departments to facilitate resolution of issues Inform customer of any issues and/or delays as soon as known. Attend and participate in routine department sales meetings to assist in coordination of all sales and marketing activities therein.
Qualifications:
Must be 18+ Bachelor's degree preferred. Two to three years sales and/or customer service experience. Personable, with a positive can-do attitude. Must possess excellent verbal and written communication skills. Organized with good time management and planning skills. Proficient in MS Office. Strong follow-up ability on myriad of detail activities.
We offer:
  • 401K Matching
  • Medical Insurance
  • Life Insurance
  • Paid Vacation
  • 2 weeks paid holiday
  • Waiting period may apply
  • NO AGENCIES/RECRUITERS
Job Type:
Full-time Pay:
From $25.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance
Experience:
Sales:
2 years (Required)
License/Certification:
Driver's License (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance