Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Apply Offsite
James McGuinness & Associates, Inc.

Customer Relationship Manager

Pay: $45,000–$55,000/yr
Posted: 07/28/2026
Location: Schenectady, NY (Onsite)
Last Updated: 2 weeks ago
Hours: Full-Time
Expires: 10/20/2026
Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
70
out of 100
Average of individual scores

Were these scores useful?

Job Description

Client Relationship Manager This is not a typical help desk position. The environment is outstanding, the tasks are challenging and the interactions with our clients are rewarding. Schenectady-based software consulting firm, James McGuinness & Associates, is seeking a full-time Client Relationship Manager.
Successful candidates must:
  • Be organized.
  • Possess excellent communication skills.
  • Be comfortable working in a team environment.
  • Be able to gather and analyze data related to customer issues.
  • Be able to create and present information in live training sessions.
  • Be available to travel occasionally.
  • Be able to write documentation for software products.
  • Work with personal computers.
  • Be able to test software to ensure user requirements are satisfied.
  • Ability to maintain a positive attitude within a fast-paced, growth-based environment.
  • Ability to embrace and adapt well to change.
  • Think creatively and offer ideas to help enhance the client experience.
Knowledge, Skill, Abilities:
Knowledge of accounting and payroll functions. Experience with Microsoft Office (Access, Word and Excel). Experience with Microsoft SQL preferred but not required. Strong customer service skills including problem resolution. Time management skills, including the ability to organize and manage multiple priorities. Solid interpersonal and communication skills in order to meet customer needs and resolve customer service issues. Ability to work comfortably both independently and as part of a team. Self-motivated and the ability to build relationships. Have the technical aptitude to learn and use new systems.
Minimum Qualifications:
Associate Degree (IT background a plus) 1-3 years of customer services experience
Success Factors:
Ability to maintain a positive attitude within a fast-paced, growth-based environment. Ability to embrace and adapt well to change. Think creatively and offer ideas to help enhance the client experience.
Salary/Benefits:
Salary is commensurate with education and experience. Full benefit package.
Job Type:
Full-time Pay:
$45,000.00 - $55,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Shift:
Day shift
Work Location:
In person