Inside Sales Account Manager

We're seeking an Inside Sales Account Manager to play an integral role in our rapidly growing team. As a key part of our organization, you'll help our clients succeed while working closely with Sales to grow our markets and build strong relationships. This is an exciting opportunity with significant potential for professional growth. What's in it for you: Competitive base salary with a performance-based bonus. Stock options—become a stakeholder in our company's future. The chance to work in a high-growth, innovative environment.

About Upshift:

The company is available in 25 metro areas across the U.S. and is revolutionizing the gig economy by connecting businesses with on-demand staff. The Upshift app empowers people to earn flexibly and helps businesses find reliable workers. Backed by Indeed.com , we're making waves in the staffing industry. What we're looking for: Someone who can drive around Columbus, Cincinnati, and Cleveland Prior experience in Account Management or Customer success Experience working in route based sales or customer success Hospitality industry experience is a big plus A proactive approach to maximizing revenue opportunities. We want individuals who are outside-of-the-box thinkers. Strong organizational skills and ability to work independently. We show the path, guide you during the onboarding, and then it's in your hands. Quick adaptability to new technologies. We work with tech, live in tech, and make data-driven decisions. Excellent interpersonal and communication skills, with a capacity to handle stress. A collaborative attitude, willing to support teammates as needed. We play the long game; you can go longer by being a team player. You must be coachable and open to continuous improvement. During your onboarding, you will be assigned a buddy and then have regular weekly one-on-ones with your manager!

Key Responsibilities:

Build and maintain strong relationships with new and existing clients in your assigned book of business. Be available and responsive to client needs, including on-call support for urgent issues. Foster client relationships to drive new business opportunities. Demonstrate all aspects of the Upshift platform to clients. Proactively monitor your market's performance, including regular outreach, and re-engaging dormant accounts. Collaborate with Sales Managers and other Account Managers to deliver exceptional experiences to our clients. Effectively utilize CRM tools to manage accounts and track progress. If we don't track, we can't scale. Address and de-escalate any client concerns with quick thinking and problem-solving skills. Visit clients daily as you build relationships and organize routes to hit clients in an efficient manner.

Pay:

$55,000.00 - $60,000.00 per year

Experience:

Account management: 3 years (Preferred)

Route-based Sales:

2 years (Preferred) Willingness to travel: 100% (Required)

Work Location:

In person