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HT
Honda Trading America Corp.
Senior Account Representative
Career Insights for Account Representative (General)
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Based on Ohio data
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What they do
An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$40,155 / year median in Ohio
-4% projected decline
Job Description
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint." We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose Procure and coordinate the supply of raw materials (Aluminum, Resin, Foundry Sub, and Scrap) in support of Honda locations (AEP, TMPOH, and OSP), while initiating and supporting cost reduction activities. Support multiple commodities, including carbon sheet, aluminum sheet and ingot, resin, foundry sub, and recycling initiatives. Coordinate commodity-specific strategies with multiple departments, including Steel and MPR. Act independently as Honda Trading's representative to Anna Engine Plant and TMP Ohio, providing daily on-site support. Maintain a regular on-site presence at Anna Engine Plant, TMP Ohio, and OSP four (4) days per week, with a permanent workstation located at Anna Engine Plant (AEP). Key Accountabilities
- Ensure On-Time Scheduled Delivery Of Customers' Commodity Requirements. Place accurate orders in a timely manner, conducting thorough inventory analysis, maintaining frequent supplier follow-up, and achieving 100% on-time delivery with no short shipments or missed shipments.
- Improve Customer Service.
- Improve Supplier Management.
- Lead and Coordinate Cost Reduction & Development Projects.
- Support on-site labor at AEP, TMP, and OSP by ensuring plant requirements are clearly communicated, incidents are addressed efficiently, and proactive support is provided for on-site needs through MRO management and regular on-site meetings. Support annual cost negotiations and maintain effective communication with all stakeholders to ensure successful operations.
- Improve Department Profitability. Provide clear and concise reporting of key operating data; perform thorough review and analysis of sales, costs, and margins; maintain no aged accounts receivable; complete monthly scrap reports; and ensure rapid inventory turnover (1.5 months for common grades and high-risk inventory as needed).
- Improve Department Efficiency. Develop clear daily operating procedures with inside representatives; analyze current tasks and processes to identify opportunities for improved efficiency; and ensure the accuracy of all documentation, including MSAs, Product Records, and other required records.
- Communication to Management. Act as HTA's main contact to Honda's plants. Keep management informed of all potential problems or personnel concerns; work independently while keeping supervisors informed of activities, key issues, and customer developments.
- Motivate Inside Representative and Manage Workload.
Qualifications, Experience, and Skills Minimum Educational Qualifications :
Bachelor's degree in Business, Supply Chain Management, Logistics, Finance, or a related field (Preferred)Minimum Experience:
3+ years of Purchasing or Sales experience (Required) Basic knowledge of cost accounting (Preferred) Customer service experience (Required)Other Job-Specific Skills :
Strong Interpersonal Skills Sound Understanding of General Business Concepts Conflict Management Skills Strong Understanding of Cost Factors Impacting Profit / Loss Job Dimensions No. ofDirect Reports:
0 No. ofIndirect Reports :
1Financial Dimensions :
(e.g. annual revenue, operating budget) Decisions Expected Execution of Order and Delivery Functions- Determine and coordinate the most effective delivery options to ensure customer requirements are met efficiently and on time. Quotation Management
- Develop clear and accurate quotations by evaluating costs and establishing pricing necessary to achieve profitability objectives. Project Planning
- Establish project timelines and milestones, ensuring activities are effectively coordinated to meet goals and deadlines. Profitability Management
- Evaluate the financial impact of costs and recommend actions that positively influence profitability and business performance. Staff Performance Management
- Identify performance-related concerns and determine when issues should be escalated to management for appropriate action and resolution.