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HC
Hexcel Corporation
Account Representative
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Based on Pennsylvania data
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What they do
An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$42,155 / year median in Pennsylvania
-13% projected decline
Job Description
Account Representative Hexcel Corporation paid holidays, sick time, 401(k) United States, Pennsylvania, Pottsville Aug 04, 2026 With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advance composite materials, including carbon fiber, woven reinforcements, resins, prepregs, honeycombs and engineered core and composite structures. We invite you to join the Hexcel team at various manufacturing sites, sales offices, and R D centers around the globe. Become a part of the "strength within." Hexcel is currently seeking an Account Representative for our Pottsville, PA, USA location. Hexcel Pottsville has a great plant culture valuing diversity, safety, and working together as a team to achieve strong results. We are looking for someone who is detail oriented, enjoys working cross functionally to solve problems, and loves a team environment. Full time benefits include health benefits, Employee Stock Purchase Plan, 401(k) with company match, paid sick time, paid holidays and paid vacation. The selected individual will be responsible for but not limited to the following obligations: Provide direct line of support to customer(s), as the key point of contact for the customer/supplier relationship. Communicate information, both written and verbal, in a clear, concise and professional manner. Responsible for entry of customer purchase orders (POs), including flow down notes, into Hexcel's ERP system, review and flow down of all contractual agreements for the POs, and price and lead time verification. Adhere to International Trade Compliance (ITC)/Legal obligations. Develop and maintain positive internal relations and coordinate with various functions within the company to ensure Customer Service department needs, including customer requests, are handled appropriately and in a timely manner. Request and assemble information provided by various departments to support RFQ/RFPs and entry of POs received from customers, both internal and external. Follow-up with customers to quoted materials and forecast requirements, and supply feedback to management in a timely manner. Supply new/potential customers with Hexcel required documents and work with Credit Department to establish credit terms. Initiate customer claims (material and non-material) in Hexcel claim system and maintain status of claims for customers. Collect and analyze data on customer needs, buying habits, and trends to identify potential markets and factors affecting product demand.