An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
Client Coordinator Universal Settlement Services of PA, LLC Location:
1423 North Atherton St., State College
PA 16828
Join a Team That Makes Closings Feel Effortless At Universal Settlement Services, we believe buying or selling a home should be exciting—not stressful. Our Client Coordinators are the heart of that experience, serving as the main point of contact for buyers, sellers, real estate agents, and lenders from the time an order is opened until they arrive at the closing table. If you love building relationships, providing outstanding customer service, staying organized, and making people feel taken care of, we'd love to meet you. What You'll Do As a Client Coordinator, you'll guide clients through the closing process by ensuring all information is collected accurately, communication stays on track, and everyone involved knows what to expect. Responsibilities Serve as the primary point of contact for buyers, sellers, real estate agents, and lenders throughout the transaction. Welcome new files and gather all required client information and documentation. Communicate with all parties to ensure deadlines are met and the transaction continues moving forward. Coordinate with lenders, agents, and internal team members to obtain missing information. Schedule closings and coordinate availability with all parties involved. Keep clients informed throughout the process and answer questions with professionalism and care. Ensure files are complete and closing-ready before they reach the settlement team. Build strong relationships with clients and industry partners by providing exceptional customer service. Proactively identify issues and work with the team to resolve them before closing. Deliver the "Universal Difference" by creating an outstanding customer experience from start to finish. What We're Looking For We're searching for someone who: Loves working with people and building lasting relationships. Has exceptional customer service and communication skills. Thrives in a fast-paced environment and enjoys multitasking. Is highly organized and detail-oriented. Can confidently communicate with buyers, sellers, lenders, and Realtors. Is dependable, positive, and enjoys being part of a team. Has excellent phone etiquette and written communication skills. Is comfortable learning new software and technology. Preferred Experience Customer service Real estate, mortgage, banking, title, escrow, insurance, or lending experience is a plus—but we're happy to train the right person. Experience managing multiple clients or projects simultaneously. Why Universal? At Universal Settlement Services, we're more than a title company—we're a family. We believe every client deserves a smooth, enjoyable closing experience, and every team member plays an important role in making that happen. When you join Universal, you'll become part of a supportive, collaborative team that values relationships, professionalism, community involvement, and going above and beyond for our clients. Benefits Competitive pay Health insurance 401(k) Paid Time Off Paid Holidays Opportunities for advancement Ongoing training and development Supportive team culture If you're passionate about people, enjoy creating exceptional experiences, and want to help clients through one of the biggest milestones of their lives, we'd love to hear from you. Apply today and come experience the Universal Difference!
Pay:
$45,000.00 - $55,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
