Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
CT
Crossroads Treatment Centers
Assistant Program Supervisor - Mt. Pleasant, PA
Entry-Level JobVerifiedNo experience needed
Career Insights for Account Supervisor
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Pennsylvania data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
An Account Supervisor oversees the handling of client accounts and supervises account representatives and managers. May allocate new accounts to account representatives. Develops and maintains communication with company clients and works to resolve problems. Accounts may be for product sales, advertising or media relations businesses.
$59,977 / year median in Pennsylvania
-9% projected decline
Job Description
Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients. Day in the Life of an Assistant Program Supervisor Creates and fosters an environment that supports Crossroads Mission and Inspire Culture Supports and reinforces Crossroads policies and procedures Assists Program Supervisor with the achievement of Crossroads 4 main
KPI's:
Census, Attrition, EBITDA and NPS Proactively partner with Program Supervisor and Human Capital Business Partner on employee relations matters Partners with Program Supervisor in conducting interviews for open positions Assists with the onboarding and acclimation of new Crossroads team members, including review of job description, associate handbook, new hire policies, etc. Partners with Program Supervisor to monitor team performance and compliance, and assist with staff training Creates schedules and approves timecards for teammates at assigned centers Performs front office responsibilities, including but not limited to Check-in and Check-out, vitals and urine toxicology Ensure labs are completed in a timely manner and sent to the appropriate lab Reconciliation of payments and transportation of deposits to bank Primary point of contact for all patient concerns and escalation to Program Supervisor Maintaining patient insurance information and facilitate conversations regarding insurance concerns Ordering and maintaining all supplies for assigned center(s) Communicate necessary changes with team and ensure changes are implemented timely and effectively Complete and facilitate performance evaluations with the assistance of the Program Supervisor Ongoing evaluation of staffing needs and escalation of needs to Program Supervisor Available and onsite during hours of center operations Assists Support Departments as needed Education and Experience requirements : Preference given to candidates with experience working in an Office Based Opioid Treatment program and with supervisory experience. Individuals should also have experience working with individuals with substance abuse or mental health. The Program Supervisor must meet state-defined minimum licensure, education, and experience requirements. Highschool Diploma or GED required Hours and Schedule Tuesday 7:00 AM- 5:00 PM Mt. Pleasant Wednesday 9:00 AM
- 7:30 PM Mt. Pleasant Thursday 10:00 AM
- 4:00 PM Mt. Pleasant Friday 8:00 AM
- 5:00 PM Connellsville Every fourth weekend: Saturday 7:00 AM
- 12:30 PM and Sunday 7:00 AM
- 3:30 PM Connellsville Position Benefits Have a daily impact on many lives .