Job Summary Customer Service Representative Oleson Saw Technology has been proudly serving the wood industry since 1994. Our services and products are designed around the ever-changing needs of sawmills, chip mills, paper mills, pallet manufacturers and the like. We are currently looking for a full-time, highly skilled, motivated Customer Service Representative to join our team. The ideal candidate is an experienced self-starter who enjoys working in a collaborative team environment.

Essential Roles and Responsibilities:

Sourcing new sales opportunities from incoming leads and attentive follow up. Growing and Maintaining Current accounts. Assist Accounts Receivable with collections on accounts past due. Anticipates customer needs and requirements. Entering labor tickets. Demonstrates and explains merchandise, selecting and suggesting options suitable for the customer's needs. Assisting billing team confirming all packing slips with invoice submissions. Answering phones and managing general customer inquiries. Performs other duties as assigned.

Position Requirements:

At least 1 year of Customer Service Experience with phone sales Proficient Organization Skills Proficiency in Microsoft Office software Excellent verbal and written communication skills Ability to multitask, prioritize and manage time effectively. Efficient and professional email etiquette. Drug test required for employment. Oleson Saw Technology offers competitive pay, health, dental and vision insurance plans with generous employer contribution, company paid $50,000 life insurance, company paid Short Term and Long-Term Disability, 401k plan with company match, paid holidays and PTO time.

Pay:

$20.00 - $24.00 per hour Expected hours: No less than 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person