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TEEMA Solutions Group

ACE Tier 2 Account Support Specialist Remote

Pay: Not specified

Posted: 5 days ago

Location: Ashburn, VA (Remote)

Last Updated: 3 days ago

Hours: Full-Time

Expires: 11/3/2026

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Job Description

ACE Tier 2

Account Support Specialist Remote Company:

TEEMA Solutions Group Location:

Ashburn, VA Posted:

September 30, 2026 ⚑ Report job

Description:

TEEMA Solutions Group is seeking an ACE Account Service Desk Specialist II to provide Tier 2 support for the Automated Commercial Environment (ACE) platform. This role requires problem-solving skills to assist a large user community including government and trade partners. The successful candidate will troubleshoot technical issues, manage accounts, and provide exceptional customer service. Candidates with 2+ years of IT help desk experience and knowledge of trade compliance systems are preferred. The position offers a primarily remote work option with a rotating shift environment. #J-18808-Ljbffr Apply