at Carrington in Jackson Hole, Wyoming, United States Job Description Come join our amazing team and work remote from home! The Client Relationship Analyst, Senior is responsible for working with all levels of management (including senior executive levels) and non-management staff in an effort to maintain, support, and drive results with respect to mortgage servicing counterparty relationships. Take ownership of assigned critical counterparty relationship(s). Also responsible for capturing and documenting client/investor servicing requirements, creating investor presentations, performing ad hoc analysis, and assisting in loan servicing transfers, change management, process improvement, and client relations activities. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The approved target pay range for this position is $90,000 to $100,000.

WHAT YOU'LL DO

+ Independently manage counterparty relationship(s) with limited reliance on management. + Willingly accept and implement direction and strive to exceed departmental standards and operational goals. + Maintain day-to-day operational relationships with external senior executives and internal partners. + Maintains and track open deliverables within the department system of record. + Provide frequent and periodic relationship briefings and status updates to senior management. + Develop and facilitate investor presentations with internal and external senior management teams and follow up on any outstanding deliverables. + Learn all aspects of the business process, key performance drivers, and operational report metrics for all counterparty relationships and ensure compliance. + Gain expert knowledge of the operational systems and utilization within the business process. + Gather and document client/investor servicing requirements and ensure compliance. + Participate in the initial diligence process; analyze loan portfolio data, identify delinquency rates and other key portfolio metrics. + Ensure required documents, approvals, and instructions are in place for relationship servicing. + Consult with internal/external clients on industry or organizational changes affecting the delivery of services. + Coordinate the quality control process between investors and internal business units to ensure alignment between investor loan servicing guidelines and CMS servicing operations. + Perform loan data analysis to validate and communicate test results to client To view full details and how to apply, please login or create a Job Seeker account