Some people sell services; you sell the future of a company and the confidence to get there. Thrive Point, a sales firm in Fresno, is seeking a Client Relations Representative to shape those futures through AT&T Business. In this Client Relations Representative role, you'll connect with our clients in person, helping them discover commercial options that align with their goals. As a Client Relations Representative, you'll have a gift for understanding what clients really need, even when they can't articulate it themselves. You'll meet our clients, ask the right questions, and introduce AT&T's services that address their daily challenges. Every relationship the Client Relations Representative curates is a foundation for our future sales success. Responsibilities of the Client Relations Representative Diagnose client needs in person by asking targeted questions to uncover how premium connectivity can solve their operational challenges. Present tailored solutions in person that address specific requirements, from remote work to customer service platforms. Explain the advantages personally in relatable terms, such as faster uploads for large file transfers or seamless video conferencing. Resolve issues promptly to minimize downtime and keep businesses running smoothly. Guide clients through transitions to new services, ensuring a seamless experience that builds trust. Offer proactive sales and support by anticipating needs before they arise, positioning connectivity as a strategic asset. Qualifications of the Client Relations Representative A high school diploma or GED equivalent is preferred. Experience in sales, customer service, or telecommunications is a plus, but not required. Analytical skills to review sales trends and optimize client services. Excellent time management to balance sales with service resolution. Professionalism to act as a trusted advisor for the AT&T Business brand.