Overview We are seeking a dedicated and client-focused Insurance Account Manager to join our team. In this role, you will be responsible for managing client relationships, providing exceptional customer service, and ensuring clients receive tailored insurance solutions. The ideal candidate will possess strong communication skills and a proactive approach to building and maintaining long-term client partnerships. Duties Serve as the primary point of contact for clients, addressing inquiries and providing expert guidance on insurance products and services. Build and nurture strong customer relationships through regular communication and personalized service. Work with the account executives and agents to provide a seamless client experience Assist clients with policy renewals. Collaborate with internal teams to ensure client requests are handled promptly and accurately. Maintain detailed records of client interactions, policy changes, and other relevant in our agency management system. Stay informed about industry trends, new products, and regulatory changes affecting insurance policies. Experience Excellent communication skills, both verbal and written, with a focus on client engagement. Strong interpersonal skills with the ability to build trust and rapport with clients. Ability to understand complex insurance policies and explain them clearly to clients. Proficiency in using CRM software or other relevant management tools is advantageous. A proactive attitude towards problem-solving and customer satisfaction. Insurance knowledge not necessary, but helpful. Join us as an Insurance Account Manager to leverage your expertise in client communication and relationship building while helping clients secure the best insurance solutions tailored to their needs. We allow dogs in our office; you must be comfortable around dogs.

Pay:

$57,500.00 - $75,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Flexible schedule Health insurance Paid time off Parental leave Vision insurance

Work Location:

Hybrid remote in Boulder, CO 80304