Job Overview Delta Lock is a leading provider of key management, locking solutions, and security services for multi-site retail, healthcare, commercial, and enterprise customers throughout North America. We partner with some of the nation's most recognized brands to provide physical security solutions, key control programs, lock hardware, installation services, and project-based security initiatives. As we continue to grow, we are seeking an experienced National Account Manager to develop customer relationships, expand existing accounts, and identify new business opportunities across our portfolio of products and services. Position Summary The National Account Manager is responsible for managing and growing a portfolio of strategic customer accounts while identifying opportunities to expand Delta Lock's products and services within existing and prospective customers. This role serves as the primary business relationship owner for assigned accounts and works closely with Customer Relations, Project Operations, and Leadership to ensure successful customer outcomes. The ideal candidate is a relationship-focused sales professional who understands complex customer organizations, enjoys solving problems, and has a track record of growing revenue through consultative selling and account development. This position is remote or hybrid and requires 50% travel throughout the United States. Key Responsibilities Account Management & Business Development Develop and maintain strong relationships with key decision-makers and stakeholders Grow revenue within existing customer accounts through cross-selling and upselling opportunities Identify and pursue new business opportunities within assigned industries and territories Conduct customer meetings, presentations, and business reviews Build and maintain a healthy sales pipeline Develop strategic account growth plans Customer Relationship Management Serve as the primary business contact for assigned accounts Understand customer objectives, challenges, and operational requirements Ensure a high level of customer satisfaction and retention Coordinate internal resources to support customer initiatives Act as a trusted advisor and advocate for customers Sales & Solution Development Identify customer needs and recommend appropriate solutions Collaborate with internal teams to develop proposals and customer solutions Support contract negotiations and pricing discussions Participate in trade shows, industry events, and networking opportunities Stay current on market trends, customer needs, and competitive activity Internal Collaboration Work closely with Project Operations to support successful project execution Collaborate with Customer Relations to ensure a seamless customer experience Maintain accurate forecasting and CRM data Provide regular account updates and pipeline reporting to leadership Qualifications Required 5+ years of account management, business development, outside sales, or related experience Proven ability to grow and maintain strategic customer relationships Strong communication, presentation, and negotiation skills Experience managing multiple customer accounts simultaneously Proficiency with Microsoft Office and CRM platforms Ability to work independently in a remote environment Willingness to travel throughout the United States Preferred Experience in security, hardware, facilities, retail services, construction-related services, or multi-site operations Existing relationships within retail, healthcare, hospitality, banking, or commercial facilities industries Experience managing national or regional accounts Bachelor's Degree or equivalent professional experience Preferred Characteristics We're looking for someone who: Is highly organized and self-motivated Enjoys building long-term customer relationships Can identify opportunities and turn them into revenue Is comfortable interacting with executive-level decision makers Thrives in a collaborative, team-oriented environment Understands how to navigate complex customer organizations Base salary $75,000 + commission and performance incentives Why Join Delta Lock? This is an opportunity to help drive growth at a company with a strong reputation, established customer base, and significant expansion opportunities. You'll have the ability to make a meaningful impact, build strategic relationships, and work directly with leadership to support long-term growth.

Pay:

From $75,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Life insurance Paid time off Parental leave Vision insurance

Work Location:

Hybrid remote in Bohemia, NY 11716