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Patient Account Specialist
Career Insights for Account Representative (General)
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What they do
An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$39,267 / year median in the U.S.
-14% projected decline
Job Description
Patient Account Specialist Mountain Region Support - 3.6 Centennial, CO Job Details Full-time $20.96 - $32.49 an hour 5 hours ago Qualifications High school diploma or GED Full Job Description Job Summary and Responsibilities As our Patient Account Specialist, you will process account payments, update insurance and demographic information, research payments, rebill insurance, and work with other departments to resolve issues, including adjustments and insurance follow-up. Every day you will meticulously manage patient accounts, ensuring accurate billing and payment processing, and collaborate with various internal departments to achieve timely and effective resolution of all account-related concerns. To be successful in this role, you will possess strong organizational skills, meticulous attention to detail in account processing, and the ability to effectively communicate and collaborate with other departments to resolve complex patient account issues. Answers all incoming calls to the billing office from patients to resolve account issues. Utilizes excellent communication skills to explain bills and recoup payments from patients. Researches outstanding accounts and partners with peers to ensure accuracy of bills and timely resolution of issues. This position has the ability to work remote 100% for Colorado residents; however will have to go on-site (Mineral campus in Centennial Co.) for in person meetings and or if experiencing Internet or computer issues. Job Requirements Required High School Diploma/G.E.D. One (1) year healthcare experience Preferred Billing experience Comprehensive understanding of insurance billing and followup practices Where You'll Work With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community. Pay Range $20.96 - $32.49 /hour