Overview Join our dynamic team as a Bill Collector/Account Representative and become a vital part of our financial operations! In this energetic role, you will actively manage accounts receivable, negotiate debt collections, and ensure compliance with industry regulations. Your proactive communication skills and financial expertise will help recover outstanding balances while maintaining excellent customer relationships. We are committed to fostering a positive work environment where your skills in financial concepts, industry knowledge of financial regulations, and customer service shine. This position offers an exciting opportunity to develop your career in the fast-paced world of debt collection and account management. Responsibilities Contact clients via phone, email, or written correspondence to collect overdue payments while maintaining professional phone etiquette and customer service excellence Negotiate repayment plans and resolve billing discrepancies in accordance with consumer protection laws and financial regulatory compliance standards Analyze accounts using Excel data analysis tools and accounting software to identify delinquent accounts and prioritize collection efforts Reconcile accounts receivable records, ensuring accuracy in account analysis, debits & credits, and revenue cycle management processes Handle confidential information with integrity, adhering strictly to data protection policies and industry regulations Manage collections accounts by tracking payment statuses, updating client records, and performing account reconciliation as needed Collaborate with internal teams such as accounts payable and finance to resolve billing issues efficiently and support overall financial health Experience Proven experience in collections, accounts receivable, or debt collection negotiation Strong knowledge of consumer protection laws, financial concepts, and industry regulations related to collections and compliance Proficiency in Microsoft Office applications, especially Excel for data analysis and accounting software for account management Excellent phone etiquette combined with effective telemarketing skills to engage clients professionally and persuasively Demonstrated ability to handle confidential information responsibly while maintaining compliance with financial regulatory standards Background in accounting or finance with familiarity in account reconciliation, revenue cycle management, and industry-specific financial software tools Strong math skills for accurate account analysis, account reconciliation, and understanding debits & credits Embark on a rewarding journey where your negotiation skills, industry knowledge, and dedication to compliance will make a real difference. We value energetic professionals eager to grow their expertise while contributing to our success!

Pay:

$17.00 per hour Expected hours: 37.0 per week

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person