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W
Wesco
Manager - Strategic Account Operations
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Based on Texas data
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What they do
An Account Manager manages client accounts for a company. Develops and maintains communication with company clients, promotes sales and services, and works to resolve problems Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$64,921 / year median in Texas
+4% projected growth
Job Description
As a Manager
- Strategic Account Operations, Supply Chain & Procurement, you will drive operational and supply chain performance for an assigned strategic customer.
Responsibilities:
Provides leadership to several functions with the goal of providing value-added services for clients and ensure accurate and timely order processing, shipping, receiving, inventory management, and issue resolution May manage operations at multiple sites, integrating various warehouse management systems, reporting tools, and customer-centric value-added services Engage with internal departments such as Sales, Operations, Accounts Payable/Receivable, Human Resources, and Finance to ensure cohesive program management Cultivate strong, professional relationships with key customer stakeholders, including Sales, Program Management, Material Supervisors, Construction Coordinators, Project Engineers, and Project Managers Develop and implement operational strategies and solutions that align with customer goals and expectations Uphold adherence to standard operating procedures, policies, data exchange and integrity with customer/partners, and internal audit controls Contribute to the development and management of annual budgets for assigned locations Spearhead efforts to enhance operational efficiency and productivity across all assigned locations Oversee best practices for hiring, coaching, mentoring, and performance management of the team, fostering growth and effectiveness Guide the team to achieve goals, drive customer excellence initiatives, set and track performance targets, and manage employee performance Oversees the partnership with Sales to execute strategic account plans with key accounts and for continued understanding of key business issues, and strategy to deliver valueQualifications:
Bachelors Degree- Business or related field or equivalent education and experience required; Master's Degree preferred 5 years in Sales or Program Management Operations 1 year in a supervisory or management role Ability to initiate and develop relationships with key customers and contractors to achieve objectives Strong Negotiation, analytical, and problem-solving skills Strong written and verbal communication skills Strong computer skills Knowledge of business and management principles involved in strategic planning and resources allocation Knowledge of leadership techniques, production methods and coordination of people and resources Able to oversee people and processes to achieve objectives Strong interpersonal skills including coaching and conflict management Experience in executing in a matrix organization managing multiple stakeholders and projects Able to travel with limited advance notice Ability to travel 0%•25% #LI-A1 Compensation Details $108,479•$146,447 Annually This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.