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Wasatch Product Development
Account Representative
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Scorecard
Based on Utah data
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What they do
An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$45,369 / year median in Utah
-8% projected decline
Job Description
Account Representative Wasatch Product Development - 2.9 Draper, UT Job Details Full-time From $23 an hour 1 day ago Benefits Paid parental leave Health savings account Paid holidays Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance 401(k) matching Life insurance Qualifications Customer communication Teamwork Account development Customer relationship management Organizational skills Account management Full Job Description Job Description The Account Representative serves as the primary point of contact for assigned customers, managing relationships, identifying opportunities, and ensuring a high level of customer satisfaction. This role focuses on growing existing accounts, resolving customer needs, and collaborating internally to deliver value-driven solutions. Responsibilities Work closely with the Sales Account Executive to manage assigned customer accounts Serve as the main liaison for assigned customer accounts Build and maintain strong, long-term client relationships Coordinate with internal teams (accounting, operations) to meet customer expectations Address customer concerns and escalating issues as needed Ensure accurate forecasting and reporting of account activity Proactively communicate order status, changes, or potential delays Prepare and deliver monthly reports, including inventory status and purchase order (PO) reports Assist customers during on-site visits to support operations and strengthen relationships Support new business development and lead effective onboarding of new clients Collaborate with internal teams to deliver value-driven solutions and resolve customer needs Provide sales-related administrative support to executive leadership as needed Qualifications Experience in sales, account management, or customer-facing roles Strong communication and relationship-building skills Ability to manage multiple accounts and priorities effectively Excellent communication, organization, and relationship-building skills Customer-focused mindset with strong problem-solving abilities Computer literate, proficient with Microsoft Word, Excel, and Outlook. High level of professionalism and discretion when handling confidential information Spanish language skills are a plus Collaboration and teamwork Adaptability in a fast-paced environment Additional Information Health insurance Dental insurance Vision insurance Retirement plan Generous Paid Time Off Maternity leave Great Holiday Schedule Quarterly Bonuses linked with company goals.
Pay:
From $23.00 per hour Expected hours: 40.0 per weekBenefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insuranceWork Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Other Retirement and Savings
- Health Insurance