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FirstDigital Telecom

Channel Manager

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What they do

A Channel Account Manager manages client accounts within a particular channel such as wholesalers, retailers, or distributors for a company. Develops and maintains communication with company clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.

$110,941 / year median in Utah

+3% projected growth

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Job Description

Channel Manager FirstDigital Telecom Draper, UT Job Details Full-time $125,000 - $150,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Account development Territory management Customer relationship management Channel sales Telecommunication Sales strategy Account management Full Job Description Job Overview We are seeking a dynamic and results-driven Channel Manager to lead our sales and partnership efforts across Utah and Arizona. In this pivotal role, you will develop strategic channel plans, foster strong relationships with key partners, and drive business growth through innovative sales strategies. Your energetic leadership will ensure the expansion of our client base, the successful closing of deals, and the achievement of revenue targets. This position offers an exciting opportunity to influence market presence while collaborating cross-functionally with marketing, sales, and product teams to deliver exceptional value to our clients. Duties - As a Channel Manager for Utah and Arizona, you will be responsible for growing FirstDigital's channel ecosystem by strengthening strategic relationships with existing Technology Advisors, expanding engagement within Telarus, and developing net new partnerships across the Technology Services Distributor (TSD) and Master Agent community. This role serves as a liaison between FirstDigital, Technology Advisors, TSDs/Master Agents, and internal FirstDigital teams while maintaining direct accountability for generating new recurring revenue. The ideal candidate understands channel sales motions, carrier and cloud communications solutions, and has experience building trusted advisor relationships that drive long-term growth. Your primary focus will be accelerating revenue growth through FirstDigital's Data Network, SD-WAN services and Cloud Communications portfolio throughout Utah and Arizona. Responsibilities - Your focus will be to grow FirstDigital's Book of Business (BOB) by strengthening existing advisor relationships, expanding channel presence, identifying new opportunities, progressing opportunities through the sales cycle, and closing new recurring revenue. Partner Relationship Management & Existing Advisor Growth Develop and strengthen relationships with existing FirstDigital Technology Advisors and channel partners to increase engagement, pipeline creation, and recurring revenue growth.
Key responsibilities include:
Driving increased mindshare within existing advisor accounts Conducting regular partner business reviews Creating joint pipeline and territory development plans Supporting advisors with customer strategy, positioning, and sales execution Improving partner adoption of FirstDigital's Data Network and cloud communications portfolio Territory Utah Arizona Travel may be required for: Partner meetings Customer engagements Industry events Quarterly business reviews Sales enablement activities - Telarus Relationship Development Serve as a strategic liaison to Telarus by strengthening alignment with regional leadership, sales engineering teams, and Technology Advisors operating within the Telarus ecosystem.
Responsibilities include:
Increasing FirstDigital visibility within Telarus Supporting Telarus-led partner events and initiatives Conducting joint partner prospecting and pipeline reviews Positioning FirstDigital as a strategic network and communications provider Driving incremental recurring revenue through the Telarus channel New Partner Acquisition Expand FirstDigital's channel footprint by identifying and onboarding new: Technology Advisors TSDs Master Agents Referral Partners Approved prospecting funnels include but may not be limited to: Telarus TSD/Master Agent Community Existing Advisor Referrals Industry Events Personal Networking Regional Technology Communities Sales Responsibilities Prospecting Identify and develop net new channel-driven opportunities across Utah and Arizona.
Responsibilities include:
Building strategic partner territory plans Conducting regular advisor outreach Creating joint customer engagement strategies Driving pipeline development activities Identifying whitespace opportunities within existing partner bases Growth & Account Development Growth Identify opportunities to increase wallet share within existing partner-driven accounts through strategic positioning of additional FirstDigital services. Retention & Partner Loyalty Drive long-term partner engagement by delivering exceptional responsiveness, support, enablement, and value to advisors and their customers. Products & Solutions Strategically position FirstDigital solutions to improve customer experience, simplify communications, and modernize infrastructure. Network Services FirstDigital Fiber (Utah & Arizona) Dedicated Internet Access Enterprise Fiber Connectivity High Availability Solutions Connectivity Solutions DIA Broadband Type 2 Circuits SD-WAN Connectivity Voice Solutions SIP Trunking Microsoft Teams Direct Routing as a Service Microsoft Teams Operator Connect UCaaS Webex Calling Microsoft Teams Zoom Preferred Qualifications Experience in channel sales, telecom, cloud communications, or managed services
Pay:
$125,000.00 - $150,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person