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Akraya Inc.

Technical Account Manager: 26-02963

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Job Description

Primary Skills:
JavaScript (advanced), Java (advanced), Adobe Experience Cloud (advanced), Adobe Experience Manager (Expert), REST APIs (intermediate)
Contract Type:
W2
Duration:
6+
Months Location:
Lehi, UT or Chicago, IL (#LI-Hybrid)
Pay Range:
$45-$50/hr. on W2 #
LP Job Summary:
This role involves building and maintaining strong relationships with enterprise clients, ensuring their successful adoption and operational health of Adobe Experience Cloud solutions. You will act as a primary technical point of contact, proactively addressing client needs and driving strategic discussions to maximize their investment. A deep understanding of client environments and the ability to translate business requirements into technical solutions are crucial for success.
Key Responsibilities:
Serve as the primary technical liaison for key client accounts. Proactively identify and mitigate technical risks for clients. Develop and deliver strategic technical guidance to clients. Drive resolution of critical technical issues and inquiries. Collaborate with internal teams to optimize client solutions.
Must-Have Skills:
Exceptional customer-facing communication and presentation abilities. Strong analytical and problem-solving skills. Proven experience in consultative technical support roles. This role requires experience in marketing technology, specifically with enterprise-level clients and their digital transformation initiatives.
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in Tech Staffing As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!