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Strategic Operational Solutions

ERF Accounts Management Technician

Career Insights for Account Manager (General)

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What they do

An Account Manager manages client accounts for a company. Develops and maintains communication with company clients, promotes sales and services, and works to resolve problems Accounts may be for product sales, advertising or marketing services or financial services such as banking.

$74,794 / year median in Virginia

+0% projected growth

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Job Description

Brief Overview of Position:
Strategic Operational Solutions (STOPSO) is seeking candidates for the Enterprise Request Fulfillment (ERF) Account Management Technician role that serves the organization. This role could be filled both onsite at a Government facility or at a contractor provided facility. STOPSO is
ISO 9001, ISO 20000-1, ISO 27001
certified and
CMMI-SVC
Level 2 appraised IT Services and Solutions company. We look for talented people to join our Team to develop and deliver solutions. Our environment is cutting-edge and highly rewarding, our team members are constantly learning and sharing their knowledge with our customers and each other. Our employees receive recognition for the solutions they provide to our customers and the value they bring to our company. Consider joining us today to make a difference.
Primary Responsibilities:
The Enterprise Request Fulfillment (ERF) Account Management Technician performs day-to-day user account provisioning and administration services. Additionally, in this position you will: Create and modify user accounts. Process access requests. Maintain audit records. Assist with user onboarding and offboarding. Support account reconciliation activities.
Qualifications:
Three (3) years of account management experience.