Securitas is seeking an Account Manager to oversee key client security accounts within our mission-driven, safety-focused organization. In this role, you will serve as the primary contact for clients, ensuring high-quality delivery of on-site and electronic security, fire, and safety services. You will monitor contract compliance, staffing, and performance metrics while coordinating closely with operations teams. The Account Manager conducts regular client reviews, analyzes incidents, recommends risk mitigation strategies, and supports renewals and growth opportunities. This position offers structured training, certification paths, and advancement into supervisory or specialist roles. Responsibilities Serve as primary contact for assigned client security accounts Oversee service delivery, site performance, and contract compliance Conduct regular client meetings and service reviews Analyze incident reports and recommend risk mitigation measures Coordinate with operations to staff and schedule security officers Prepare proposals, renewals, and pricing updates Monitor KPIs, budgets, and profitability for assigned accounts Resolve service issues and escalate critical concerns as needed Support audits, compliance, and reporting requirements Contribute to continuous improvement and client retention initiatives Required Skills Client account management Contract management Service delivery oversight Budgeting and financial analysis Security operations knowledge Incident and risk analysis Microsoft Office and reporting tools Presentation and communication skills Negotiation and renewal support Data-driven performance management