Full-Time Account Representative - Collections Join our team and build a rewarding career in a professional, fast-paced environment! Our top-performing team members can earn up to $60,000 per year , plus a comprehensive benefits package. In this full-time, in-person position , you'll work directly with consumers to resolve past-due accounts for our growing portfolio of West Coast clients. We're looking for motivated, professional individuals who are confident communicators, eager to learn, and comfortable working in a technology-driven environment. What You'll Do Make manual outbound calls to consumers regarding past-due accounts Work with consumers to identify appropriate solutions and resolve outstanding balances Perform skip tracing to locate updated consumer contact information Communicate professionally with attorneys and other authorized third parties Handle disputes and work toward resolutions Refer accounts for legal review when appropriate Maintain accurate account documentation and records Follow all applicable industry regulations, company policies, and compliance guidelines Work efficiently in a fast-paced, goal-oriented environment What We're Looking For Excellent verbal and interpersonal communication skills Professional and confident telephone presence Strong listening, problem-solving, and negotiation skills Ability to stay organized and detail-oriented in a fast-paced environment Comfortable learning and using computer systems and technology Dependable, motivated, and willing to learn Previous collections experience is not required! If you're a fast learner, technology savvy, professional communicator , and enjoy helping people find solutions, we encourage you to apply. We're willing to train the right candidate. What We Offer Competitive earning potential — top performers can earn up to $60,000 annually Medical, dental, and vision insurance Simple IRA retirement program with employer matching Paid holidays Paid time off Consistent Monday-Friday schedule Training and opportunities to grow your skills and career Ready to take the next step? Apply today!

Job Type:

Full-time Pay:

$18.00 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid sick time Paid time off Paid training Retirement plan Vision insurance

Education:

High school or equivalent (Required)

Experience:

Financial concepts: 1 year (Preferred) Computer skills: 3 years (Required) Customer service: 1 year (Required)

Work Location:

In person