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ABC Supply NSC, LLC

Strategic Accounts A/R Specialist (916)

Career Insights for Account Representative (General)

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What they do

An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.

$43,494 / year median in Wisconsin

-15% projected decline

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Job Description

ABC Supply is North America's largest wholesale distributor of exterior and interior building products. ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Exceptional Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.
Summary:
This role involves reconciling accounts within an assigned portfolio and ensuring timely resolution of payment discrepancies. It also includes assisting with the collection of overdue invoices. The position requires building and sustaining relationships with customers, branches, and national support teams to minimize write-offs and improve cash flow.
Job Responsibilities:
Reconcile account aging for assigned portfolio Prompt resolution on payment discrepancies using customers' proprietary online portals Research and resolve account variances with focus on trend recognition Escalate account issues as needed for timely resolution Assist in collection of past due invoices Develop and maintain positive relationships through effective communication with customers, branches, and support teams Prepare and process various journal entries in accordance with company policy and procedure Identify opportunities to streamline AR functions
Essential Qualifications:
Solid understanding of Accounts Receivable and general accounting principles Minimum of 2 years' of Accounts Receivable experience preferred Strong in Excel
  • able to use features to aid in data analysis (pivot tables, vlookup, etc) Previous AS400 or Agility experience a plus Ability to multi-task and exercise a high degree of accuracy Able to work independently and as part of a team Strong problem solving and organizational skills Excellent communication skills Proficient in Microsoft Office Benefits may include: Health, dental, and vision coverage
  • eligible after 60 days, low out of pocket 401(k) with generous company match
  • eligible after 60 days, immediately vested Employer paid employee assistance program Employer paid short term and long-term disability Employer paid life insurance Flex spending Paid vacation Paid sick days Paid holidays Equal Opportunity Employer / Drug Free Workplace ​ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.