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Case Management Supervisor
Career Insights for Account Supervisor
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Scorecard
Based on Wisconsin data
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What they do
An Account Supervisor oversees the handling of client accounts and supervises account representatives and managers. May allocate new accounts to account representatives. Develops and maintains communication with company clients and works to resolve problems. Accounts may be for product sales, advertising or media relations businesses.
$61,924 / year median in Wisconsin
-11% projected decline
Job Description
Case Management Supervisor Porchlight, Inc. - 3.0 Madison, WI Job Details Full-time 1 hour ago Qualifications Non-profit experience Full Job Description The Case Management (CM) Supervisor oversees supportive services provided to program participants living in scattered site Porchlight Housing. The CM Supervisor provides high-quality individual supervision to Case Managers, including resources, training, feedback, and support. The CM Supervisor also maintains a participant caseload, delivering direct case management services. Bachelor's degree in social work or closely-related field, or equivalent knowledge and experience. Experience in a nonprofit social service agency required. Supervisory experience desired. Strong crisis management skills. Willingness to work alongside a diverse population with varying strengths and challenges. Excellent written and verbal communication. High level of organization. Ability to build consensus, motivate and obtain willing cooperation from others. Proficiency in Microsoft Word, Excel, Outlook, and Teams. Ability to adapt to new technology. Driver's license, insured personal vehicle.