Company Overview Surgical Associates, SC is a leading independent surgical group serving multiple communities across the region. With a team of highly skilled surgeons specializing in various fields, we are dedicated to providing exceptional surgical care through our clinics and affiliated surgical centers. SUMMARY The Patient Accounts Specialist supports daily patient billing and payment operations by responding to patient inquiries, processing payments and correspondence, reviewing account work queues, releasing statements, and resolving patient account credits. This position works closely with the Revenue Cycle Management team and may provide backup support to other team members.

ESSENTIAL JOB FUNCTIONS 1.

Patient billing calls and issue resolution 2. Credit card payment processing and daily posting 3. Payment-plan establishment and default follow-up 4. Billing mail processing 5. Weekly statement review and release 6. Self-pay follow-up and final notices 7. Collection-review referrals 8. Patient-credit review and refund processing 9. Account documentation and reconciliation 10. Limited insurance-coverage review 11. Perform other projects and duties as assigned. This list is not inclusive of all duties and responsibilities that may be assigned. They are only listed as typical. Any other duties and responsibilities assigned will be of a similar nature requiring the same relative skill and capabilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or

EXPERIENCE

• High school diploma or equivalent is required. Technical degree or completion of post high school courses is preferred.
• Previous work experience in medical billing or medical administrative support role is required.
• Previous experience within a healthcare setting is preferred.
• Minimum of 2 year prior experience within financial/banking services is required.
• Experience with Epic software is preferred.

KNOWLEDGE, SKILLS & ABILITIES - COMPETENCIES

• Demonstrates knowledge of medical billing/collection practices.
• Possesses knowledge of Microsoft Office products.
• Adherence to strict confidentiality standards and compliance as to scope of role, record keeping, PHI and HIPPA.
• Possesses knowledge of healthcare revenue cycle.
• Demonstrates basic knowledge of insurance and medical terminology.
• Possesses strong communication and interpersonal skills.
• Models a professional disposition and communication style.
• Possesses the ability to manage multiple tasks simultaneously while maintaining a high level of quality.
• Demonstrates the ability to work under pressure and with constant interruptions.
• Specific safety certification/recertification may be required per the organization.

PHYSICAL/MENTAL

DEMANDS and

WORK ENVIRONMENT

The nature of the job requires sitting for extended periods of time. While performing the essential functions of the job one may occasionally stand, walk, bend/stoop, squat, reach above shoulder, crouch, kneel balance, push/pull. Some lifting/carrying up to 10 lbs. is required. The use of hands for repetitive simple grasping, firm grasping, fine manipulating is required. Must utilize hearing for continuous conversations, telephone use, background noise. Frequent stress may occur. The job requires frequent independent decision-making. This job description is not a guarantee of employment. It is understood that employment is "at will," and the employer or the employee may terminate employment at any time.

Pay:

From $20.00 per hour

Benefits:

Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Vision insurance Application Question(s): How did you hear of this opportunity?

Location:

Wausau, WI 54401 (Preferred) Ability to

Commute:

Wausau, WI 54401 (Required)

Work Location:

In person