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Spilman Thomas & Battle, PLLC
Account Resolution Specialist
Entry-Level JobVerifiedNo experience needed
Career Insights for Account Representative (General)
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Scorecard
Based on West Virginia data
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What they do
An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$42,404 / year median in West Virginia
-13% projected decline
Job Description
Spilman Thomas & Battle, PLLC , is currently accepting resumes for Account Resolution Specialists in its Huntington, WV office. Candidates must be dependable, detail oriented, and results-driven. Excellent organization, time management, and multi-tasking skills required in deadline-driven environment. Must be a team player, show initiative, possess strong verbal and written communication skills, and be able to interact professionally with all levels of the Firm and outside clients. Responsibilities and duties include, but are not limited to, organizing and coordinating a high volume of collections matters, communicating with debtors and clients, account resolution, healthcare receivables, compliance, customer service and financial recovery. Candidate is required to handle confidential client and Firm data in an ethical manner. Prior collections experience or litigation experience is preferred. Proficiency with Microsoft Office Suite is required. High school diploma or equivalent required. Prefer 1-3 years collections experience.