Job Summary The Business Development Center Representative plays a crucial role in driving sales and enhancing customer relationships. This position involves engaging with potential and existing customers through various communication channels to promote products and services, manage inquiries, and support the sales team in achieving business objectives. The ideal candidate will possess strong organizational skills and a passion for delivering exceptional customer service within the automotive industry. Duties Conduct outbound sales calls to prospective customers to generate leads and set appointments. Manage customer inquiries through phone, email, and chat, ensuring timely responses and resolution of issues. Maintain accurate records of customer interactions and follow-up activities in the CRM system. Collaborate with the sales team to identify opportunities for upselling and cross-selling products. Assist in inventory management by keeping track of available stock and reporting discrepancies. Provide exceptional customer service by addressing concerns and providing solutions that meet customer needs. Participate in training sessions to enhance product knowledge and sales techniques. Stay informed about market trends and competitor offerings to effectively communicate value propositions. Requirements Proven experience in sales or customer service, preferably within the automotive industry. Strong skills in cold calling and outbound sales techniques. Excellent organizational skills with the ability to manage multiple tasks efficiently. Familiarity with inventory management processes is a plus. Ability to work independently as well as collaboratively within a team environment. Strong verbal and written communication skills to effectively engage with customers. A proactive approach to problem-solving with a focus on customer satisfaction. Knowledge of sales management principles is desirable. This position offers an exciting opportunity for individuals looking to grow their career in business development while contributing to a dynamic team focused on success.

Job Type:

Full-time Pay:

$40,000.00 - $65,000.00 per year

Benefits:

401(k) 401(k) 4% Match 401(k) matching Dental insurance Employee discount Health insurance Life insurance Opportunities for advancement Paid time off Paid training Vision insurance Ability to

Commute:

Troy, AL 36081 (Required) Ability to

Relocate:

Troy, AL 36081: Relocate before starting work (Required)

Work Location:

In person