Riverwalk Village - A FellowshipLIFE Community Full-Time | On-Site Position Summary Riverwalk Village, a FellowshipLIFE community, is seeking a full-time, highly organized, customer-focused Marketing & Move-In Coordinator to support our sales and marketing team and ensure a seamless move-in experience for new residents and their families. This role serves as a key point of contact throughout the move-in process, coordinating paperwork, apartment readiness, resident onboarding, and marketing support activities. The ideal candidate is detail-oriented, enjoys building relationships, and thrives in a fast-paced environment where exceptional customer service is a priority. Key Responsibilities Move‑In Coordination Guide new residents and family members through the move-in process from reservation through move-in day. Prepare and manage lease agreements, settlement documents, and resident files. Collect deposits and ensure all required documentation is received and completed. Coordinate move-in dates, apartment readiness, utility setup, parking assignments, keys/fobs, dining accounts, and community access. Serve as the primary liaison between residents, families, sales, maintenance, housekeeping, and other departments. Assist new residents with a smooth transition into the community. Apartment Turnover & Readiness Coordinate apartment turnovers and renovations with Plant Operations and outside contractors. Schedule apartment inspections and walkthroughs. Ensure apartments are move-in ready and meet community standards. Coordinate move-out inspections and apartment preparation for future occupancy. Marketing & Sales Support Support the sales team with administrative and customer service functions. Handle incoming inquiries and route calls appropriately. Manage event RSVPs and marketing databases. Assist with marketing events, community outreach programs, and resident engagement activities. Maintain marketing materials and inventory. Participate in sales meetings and prospect advancement discussions. Reporting & Administration Prepare weekly, monthly, and occupancy reports. Process expense reports, invoices, and related documentation. Maintain accurate records and resident information within CRM systems. Support data tracking and reporting initiatives for the marketing department. Qualifications Minimum of 3 years of experience in marketing, sales support, customer service, administration, or move-in coordination. Strong organizational and multitasking skills. Excellent verbal and written communication skills. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Ability to manage multiple priorities while maintaining attention to detail. Exceptional interpersonal and customer service skills. Preferred Associate's degree in Marketing, Business Administration, Communications, or a related field. Experience in senior living, healthcare, hospitality, real estate, or property management. Experience with CRM software such as Sherpa or similar systems. Why Join FellowshipLIFE? At Riverwalk Village, you'll be part of a mission-driven organization dedicated to creating exceptional experiences for residents, families, and team members. We offer a supportive work environment, opportunities for professional growth, and the chance to make a meaningful impact every day. FellowshipLIFE is an Equal Opportunity Employer.