Business Development Center Representative Della Auto Group Paterson, NJ Job Details Full-time $17

• $25 an hour 1 hour ago Qualifications Objection handling (sales technique) Email customer support Texting/chatbox tools Phone communication Client inquiry handling English Client database systems Customer engagement Phone canvassing Sales management systems proficiency CRM system proficiency Telemarketing Customer interaction during outreach Sales follow-up Client interaction via phone calls Full Job Description BDC Representative•Automotive Internet Sales•Paterson, NJ looking for a motivated, professional, and results-driven BDC Representative to join our growing team.

The ideal candidate is confident communicating with customers by phone, text, and email, understands the importance of consistent follow-up, and knows how to turn leads into scheduled appointments and showroom visits.

Responsibilities:

Respond promptly to internet leads, phone inquiries, website inquiries, and other customer requests Contact potential customers by phone, text message, and email Follow up consistently with new leads, unsold customers, missed appointments, and previous customers Qualify customers by understanding their vehicle needs, budget, trade-in information, and purchasing timeline Schedule appointments for customers to visit the dealership and meet with a salesperson Confirm appointments and follow up with customers who do not show Maintain accurate customer information and communication records in the CRM Work closely with the sales team to ensure a smooth handoff from the BDC to the showroom Build positive relationships with customers throughout the sales process Meet or exceed daily and monthly call, contact, appointment, and show goals Provide excellent customer service and represent Dabella Auto Group professionally Stay organized and manage multiple leads and follow-up tasks throughout the day

Requirements:

MUST BE FLUENT IN ENGLISH

• excellent speaking and communication skills are required Strong phone, text, email, and customer service skills Confident, professional, and comfortable speaking with customers Highly motivated, organized, and results-driven Strong follow-up skills and attention to detail Comfortable making a high volume of outbound calls Able to handle customer questions and objections professionally Comfortable using computers, CRM systems, email, and text messaging Automotive, BDC, call center, sales, or customer service experience is preferred Reliable, punctual, and professional Bilingual is a PLUS Must be able to work in a fast-paced dealership environment

Schedule:

Monday•

Saturday Compensation:

GREAT PAY + STRONG EARNING POTENTIAL

We are looking for someone who is energetic, dependable, and motivated to help generate appointments and sales opportunities. If you are confident on the phone, organized, persistent, and know how to build relationships with customers, we want to hear from you. This is an excellent opportunity for the right candidate to join a busy used car dealership and grow with our team. Apply through Indeed with your resume and relevant BDC, automotive, sales, call center, or customer service experience.

Pay:

$17.00

• $25.

00 per hour

Work Location:

In person