Responsibilities:

The Membership & Events Associate will provide excellent customer service to the SRCD members interested in renewing their membership or registering for an upcoming event. This position is an opportunity to practice exceptional customer service skills, teamwork, collaboration, and critical problem-solving skills during the planning and day-of management of virtual and in-person meetings, virtual meeting technology/platforms, and gain exposure to multiple meetings management software. Specific responsibilities are listed below. Membership Conduct iMIS database queries (regular and adhoc) for the purposes of updating tracking sheets or report generation Perform other database related functions Support the annual membership renewal cycle Assist with troubleshooting vendor partner related issues Monitor and manage shared inboxes, as well as responding to member and prospective member questions Assist members with any account/profile related issues Assist members with any payment related issues Other duties as needed to support the SRCD membership Events Provide administrative support to the SRCD Meeting and Events Team, including scheduling meetings, maintaining databases, and responding to participants emails, etc. Webinar administrative support Create and manage webinar registration, generate registration reports for staff liaison Administrative lead on webinar requests, both external and internal requests Schedule and manage dry runs for internal staff liaisons and their speaker Collaborate with other departmental staff Set up mobile event app with descriptions, property maps, graphics, speakers and session data Provide on-site support during events to ensure smooth execution Coordinate event registration and attendee management Assist in the creation of event reports and presentations General Responds to inquiries from members and nonmembers on association activities and programs Provide administrative support for various SRCD committees Assists in marketing efforts to drive engagement in SRCD program offerings Assists in timely delivery of member services, materials and reports Reviews SRCD's website for membership information and ensure it is accurate and current.

Qualifications:

2+ years of customer service experience Excellent writing and language skills Attention to detail Proficiency with Microsoft products (Teams, Outlook, Excel, PowerPoint) and virtual platforms (e.g., Zoom), LMS a plus Proven organizational and interpersonal skills. Knowledge of membership databases (iMIS highly preferred), report and query building, community management platforms, and email marketing systems Comfortable quickly learning and using new technologies and applications Ability to apply logical and creative thinking to navigate obstacles

To Apply:

Please send 1) a cover letter, 2) resume, and 3) three references to: ,

ATTN:

Membership and Events Associate by Wednesday, August 19, 2026 at 11:59 p.m. ET. In your cover letter, we will score you based on your communication skills and on the qualifications and skills required for this position (as defined above). Please cite specific examples of times you have exhibited the skills we are searching for in your cover letter. It should not be longer than two pages. Incomplete applications will not be reviewed. We encourage applications from people with diverse backgrounds. We strive to have an inclusive employment environment, building diversity, equity and inclusion into all of our work. The Society for Research in Child Development is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, or disability. Compensation and benefits This is a full-time position based in the Washington, D.C. metropolitan area (the DMV region, which includes D.C., Maryland, and Virginia). SRCD operates primarily as a remote organization, and team members are welcome to work as often as they wish from our coworking space in Washington, D.C. Staff typically meet there once a month for collaboration and connection. Applicants must reside within the D.C. metropolitan area to participate in these in-person gatherings. The salary range for this position is between $55000 to $59000, commensurate with experience. SRCD offers a comprehensive and competitive benefits package designed to support the well-being and growth of our team members. In addition to medical, dental, vision, disability, and life insurance, benefits include: Generous paid time off, plus federal holidays and an annual office-wide winter closure between Christmas and New Year's. A retirement savings plan with a competitive employer match. Tax-free savings options to assist with dependent care expenses. We are committed to fostering a culture of recognition, professional growth, and connection.

Employees have access to:

An Employee Recognition Program that celebrates individual and team achievements. Professional development opportunities, including an annual fund to support learning and skill-building. Regular team-building activities, community celebrations, and all-staff events that strengthen our workplace culture - whether in person or online. At SRCD, we pride ourselves on being a collaborative, inclusive, and mission-driven team that values work-life balance and personal well-being.

Job Type:

Full-time Pay:

$55,000.00 - $59,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Parental leave Vision insurance

Work Location:

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