SALES & MARKETING COORDINATOR

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THE READ HOUSE

Step behind the velvet rope at Chattanooga's Grande Dame. At The Read House, timeless elegance meets modern comfort. We are seeking a polished Sales and Marketing Coordinator to help us orchestrate legendary gatherings and share our historic luxury experience with the world. The Sales and Marketing Coordinator role is a full-time, on-site position. Hourly rate based upon experience.

THE ROLE

You will assist the Sales and Catering team with day-to-day operations for group meetings, conferences, and events. You will also be responsible for creating and managing on-site social media content for all property areas.

EVENT ORCHESTRATION

(70% Sales & Catering) Inspect guest rooms and event spaces prior to site visits and arrivals to ensure absolute cleanliness and preparedness. Create and place group signage in assigned areas. Organize, prepare, and distribute weekly Banquet Event Orders (BEOs) and Resume packets. Review group contracts to ensure all details—including rates, upgrades, deposits, and cancellation terms—are properly set up and followed. Manage complete client files, track cutoff dates, and release unused inventory. Process rooming lists to confirm room types, share-withs, VIPs, and accessibility needs. Prepare pre-con packets, distribute small group menus, and coordinate photo passes. Assist with pre-arrival letters, welcome amenities, and suite assignments. After events, you will reconcile billing, calculate attrition or credits, and pass clean billing to accounting. Support the Reservations team by assisting with internal and external booking calls.

DIGITAL STORYTELLNG

(30% Marketing & Social Media) Manage accounts and create a social media content calendar for all outlets. Develop, schedule, and publish original photographs, videos, reels, and stories. Partner with the Corporate Marketing team to coordinate promotions and campaigns. Collaborate with department managers to promote content ideas and community engagement. Esure absolute consistency in tone, messaging, and branding across all social platforms. Identify cross-promotion opportunities and stay current on luxury hotel and food and beverage marketing trends. Support event-based campaigns, including pre-event promotion, live on-site engagement, and post-event follow-up.

WHAT YOU BRING A

high school diploma or equivalent is required, though a degree in a relevant field is preferred. Two to four years of related experience is preferred. Experience within luxury, lifestyle, or independent hotels is highly preferred. Knowledge of Opera PMS and Delphi is preferred, along with proficiency in reservation and POS applications. Must be comfortable using digital tools and social media platforms. Excellent communication, writing, and computer skills, along with a highly organized and creative mindset. Ability to maintain regular on-stie attendance and be able to work a flexible schedule, including weekends, evenings, and holidays when our ritzy gatherings require it.

WHAT WE HAVE TO OFFER

Vibrant Environment:

A culture valuing passion, individuality, and fun.

Career Growth:

Opportunities for internal advancement

Education:

Tuition reimbursement program

Comprehensive Care:

Affordable medical, dental, and vision plans

Peace of Mind:

Life, disability, accident, and critical illness insurance

Personal Support:

Employee Assistance Program (EAP)

Paid Time Off:

Generous PTO and paid holidays

Retirement:

Traditional & Roth 401(k) with up to 3.5% employer match

Flexible Pay:

Early access to earned wages via

PayActiv Bonus Potential:

Annual bonus potential of up to 20% of annual salary

Avocet Discounts:

Savings at our hotels and restaurants

Daily Perks:

Discounted Starbucks, employee meals, and garage parking

READY TO BE PART OF THE READ HOUSE LEGACY?

APPLY TODAY! •2025 WINNER for Chattanooga's Best of the Best Hospitality Employer!• EOE / DFWP