Membership Coordinator

POSITION DESCRIPTION

Membership Coordinator STATUS:

Full Time FLSA:

Exempt

REPORTS TO

General Manager

PURPOSE OF POSITION

The Membership Marketing Coordinator plays a vital role in supporting the Club's communication with the membership.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Design and/or edit Club flyers, menus, signs, table tents and other collateral to support Club marketing efforts.
• Compose and/or edit messaging on behalf of the Club, ensuring proper style, voice, spelling, and grammar.
• Photograph/video Club events, activities, gatherings, etc. to support the ongoing Social Media content generation process and for use in Club publications.
• Utilize website CMS to update copy, photos and other content on Club and public websites. Work with membership and marketing directors to keep content current.
• Assist various Club departments in designing and developing marketing materials as requested.
• Manage daily administrative tasks to support the Club and Member Services department as requested.
• Keep current with Club offerings, amenities, and special events.
• Produces employee newsletter.
• In conjunction with General Manager, creates and manages periodic member surveys.
• Responsible for maintaining the Club's graphics standards, logo, visual identity, and brand.
• Coordinate freelance photographers, proofreaders, and designers when necessary.
• Other duties as assigned.

EDUCATION, EXPERIENCE AND OTHER QUALIFICATIONS

3+ years' experience in a club and/or marketing role. Proficient Microsoft Office skills (Word, Excel, PowerPoint, Visio, etc.) Proficient Adobe Creative Suite skills (InDesign, Illustrator, Photoshop, etc.) Proficient in Facebook/Instagram/YouTube for posting and managing content. Ability to work proficiently with web-based CRM and CMS tools (Mail Chimp, Wordpress, etc.). Ability to communicate in a professional and knowledgeable manner with owners-members, management, and internal-external clients and others. Ability to plan, organize, and prioritize multiple responsibilities to meet deadlines. Ability to manage a sometimes high volume of work, in a fast-paced work environment.

ATTRIBUTES

• Passion for marketing and design.
• Possess and exhibit excellent human relation skills.
• Strong written and verbal communication skills.
• Strong attention to detail.
• Ability to work well under pressure and balance multiple priorities and assignments to meet deadlines.
• Ability to be resourceful and proactive when issues arise.
• Able to work independently and in a team environment.
• Tactful and diplomatic interpersonal skills.
• Conscientious and dependable work ethic.

WORKING CONDITIONS AND PHYSICAL EFFORT

Working conditions are performed in both interior and exterior surroundings. Physical strength demands may require lifting, carrying, pulling or pushing objects weighing up to 50 pounds. Compensation commensurate with experience.

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person