Position Summary Crimson Brand Partners is seeking energetic, dependable, and customer-focused individuals to join our Event Operations team as Ticket Office Representatives (part-time). This position plays a key role in providing exceptional service to guests attending athletic and special events. Team members assist with ticket sales, will call distribution, customer service, and event-day operations while helping create a positive experience for all patrons. Key Responsibilities Sell tickets and assist guests with ticket-related transactions at stadium, arena, and other event venues. Provide will call services and assist patrons with ticket pickup and distribution. Deliver outstanding customer service in person, over the phone, and through other communication channels. Answer general questions regarding events, venue policies, seating locations, parking, and directions. Assist guests with resolving ticketing issues in a professional and courteous manner. Count and reconcile money collected during each shift, balance sales transactions, and submit reports and funds to supervisors for review. Maintain accuracy when processing ticketing transactions. Support event operations before, during, and after games and events. Assist with staffing and customer service needs at Utah Athletics events, special events, concerts, and community events. Follow established ticket office procedures and customer service standards. Perform additional duties as assigned by supervisors. Qualifications High school diploma or equivalent preferred. Previous customer service, retail, cash-handling, or ticketing experience is preferred but not required. Strong communication and interpersonal skills. Ability to work effectively with diverse groups of guests and team members. Basic computer skills and the ability to learn ticketing software systems. Strong attention to detail and accuracy. Ability to remain professional and calm in a fast-paced environment. Physical Requirements Ability to stand or sit for extended periods during events. Work Schedule Part-time, hourly position. Flexible schedule with evening, weekend, and holiday availability required. Hours will vary based on athletic schedules, special events, and operational needs. Why Crimson Brand Partners? Be part of exciting live events and game-day experiences. Gain valuable customer service and event operations experience. Work in a fun, team-oriented environment. Flexible scheduling opportunities for students and individuals seeking part-time employment. Crimson Brand Partners is committed to providing exceptional guest experiences and creating an inclusive environment for employees and patrons alike.