Overview We are seeking a dynamic and energetic Marketing and Community Relations Coordinator to amplify our organization's presence within the community and foster meaningful relationships. This paid role offers an exciting opportunity to lead community outreach initiatives, manage care coordination for existing cliental, and develop innovative marketing strategies that resonate with diverse audiences. The ideal candidate will be passionate about community engagement, possess excellent communication skills, and thrive in a fast-paced environment dedicated to making a positive impact.

Duties/Responsibilities:

Client Relationship Management:

Builds relationships with the community, clients, admin staff and caregivers to grow and maintain Griswold's brand and footprint. Builds relationships with clients and their families to match them with caregivers who can provide the needed services. Perform client intakes to gather information required for signing families up for our services. Complete monthly check-ins with clients, ensuring they are satisfied with the services we are providing. Documents and notifies Griswold's administrative support staff immediately of any incident or development that might result in a claim being filed for or against the office or Griswold Home Care. Take part in our on-call rotation alongside other office staff.

Community Liaison & Marketing Responsibilities:

• Establish and maintain strong relationships with potential referral sources, Including, hospitals, rehabs, doctor's offices, apartment/condominiums, nursing homes, assisted living communities, hospice agencies etc.
• Act as a spokesperson for the company in community-related matters, particularly within the non-medical home care space.
• Cultivate a positive public image through effective communication and outreach. o Represent the company at local events, health fairs, and meetings related to non-medical home care. o Collaborate on community initiatives to enhance the company's social impact in the non-medical home care sector. o Social media marketing to promote brand awareness.
• Assist in promotion of the company and recruitment of Caregivers.

Skills Proven experience in community engagement, outreach, or related roles with strong community management skills Excellent public speaking abilities and experience delivering public presentations for diverse audiences Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) for project planning and reporting purposes Strong media relations skills with an understanding of social media management tools and social media marketing strategies Exceptional communication skills—both written and verbal—with the ability to craft compelling messages tailored to different audiences Organizational skills to manage multiple projects simultaneously while maintaining attention to detail Ability to develop strategic plans for community engagement initiatives aligned with organizational goals Experience in customer service, client communication, volunteer management, or business development is highly desirable Bilingual proficiency is a plus for engaging diverse communities effectively Knowledge of budgeting processes and data collection methods to evaluate program success Join us as a Marketing and Community Relations Coordinator to make a meaningful difference through innovative outreach efforts, strategic relationship building, and impactful marketing initiatives. Your enthusiasm will help us connect more deeply with our community while advancing our organizational mission!

Pay:

$45,000.00 - $50,000.00 per year

Benefits:

401(k) Paid time off

Work Location:

In person