Orthodontic Treatment Coordinator & Marketing Specialist TrueSmile orthodontics & esthetics

Location:

Elm Grove, WI (between Mayfair Road and Morrland Road, accross from Trader Joes, Starbucks, Target)

Employment Type:

Full-Time (Tuesday thru Friday, 8:30 am to 4:30 pm), 1/2 day Fridays during Summer months Join Our Growing Orthodontic Team! Are you energetic, outgoing, and passionate about creating exceptional patient experiences? Do you love building relationships, celebrating milestones, and helping families feel excited about their orthodontic journey? If so, we'd love to meet you. Our growing orthodontic practice is seeking an enthusiastic Orthodontic Treatment Coordinator & Marketing Specialist who thrives in a patient-focused environment and enjoys both patient care and practice growth initiatives. What You'll Do Treatment Coordination Welcome and guide new patients and families through the consultation process Present treatment recommendations, financial options, and payment arrangements Build excitement and confidence about starting orthodontic treatment Answer questions and address concerns with warmth and professionalism Coordinate and schedule treatment starts efficiently Follow up with pending patients and help increase case acceptance Work closely with the doctor and team to ensure a seamless patient experience Marketing & Patient Experience Create memorable patient experiences and celebrate milestones and special occasions Help plan and coordinate office events, contests, and patient appreciation activities Develop and maintain relationships with referring dental offices and the community Assist with social media content and practice promotions Help implement internal marketing initiatives and patient engagement programs Represent the practice with enthusiasm and professionalism both inside and outside the office We're Looking for

Someone Who Is:

Energetic, positive, and naturally enthusiastic Exceptional at building relationships with patients and parents Highly organized and detail-oriented Comfortable discussing finances and treatment options A strong communicator with excellent interpersonal skills Self-motivated and proactive Adaptable and able to thrive in a growing practice Passionate about delivering an outstanding patient experience Preferred Qualifications Orthodontic or dental experience preferred Previous treatment coordinating experience strongly preferred Marketing, customer service, or sales experience preferred Experience with orthodontic practice management software and patient communication systems is a plus Strong computer skills and proficiency with Microsoft Office and digital communication tools What We Offer Competitive pay based on experience Paid time off and holidays Retirement benefits Continuing education and professional development opportunities A supportive, team-oriented work environment The opportunity to make a meaningful impact on patients' lives while helping grow an exceptional orthodontic practice If you love connecting with people, creating excitement, and helping patients begin life-changing orthodontic treatment, we'd love to hear from you. Please submit your resume and tell us why you'd be a great fit for our team.

Pay:

$25.00 - $30.00 per hour

Benefits:

401(k) 401(k) matching Continuing education credits Employee discount Flexible schedule Paid time off Paid training Professional development assistance Referral program Retirement plan Uniform allowance

Work Location:

In person